Conway Services

Jannie J. 

on Birdeye

6 months ago

Well to make a long story short I've been stood up over and over again but to lie and say you came to my home is going to far the appointment had a 6 hour window 1-7 after 7 I called hour I called and they reported the tech was behind he'll be there in 40 minutes ok I called back at 8:29 they said he's on the way then I called back at 8:39 oh he closed you out for no show but I have ADT on the job he is the no show the invoice reads 7:32 someone is lying shame shame shame just go home if you're tired but don't lie because ... read more

Shelia C. 

on Birdeye

8 months ago

I made a post 3 weeks ago about being stood up for my appointment. I spoke with Lisa the Assurance Manager, and I still have not gotten my air conditioner service for the year. My appointment was yesterday, and I call and never received a call back. No call no show again this is the third time this has happen. I don't understand the problem with this company and all I ask for is my air conditioner to be service and I cannot get that done. Customer service is horrible there whatever the changes been made need to g... read more

Jon 

on Birdeye

2 years ago

Called Conway 2 and a half weeks ago to have them come out and clean my ac units. When I told them I wanted there $57 dollar promotion I was informed the earliest available appointment was 2 weeks out. No biggie as I wasn't in a hurry so I put myself down for today June 19th between 8-9(the only time they guarantee). Got a call yesterday at 2:30 telling me they could not make it to my scheduled appointment and now the earliest available was July 10th. 38 days after my initial call for an appointment. I don't mind waiting 2 w... read more

John D. 

on Birdeye

2 years ago

The plumber arrived in a timely manner and immediately diagnosed the problem. He had all of the parts necessary to repair it and the price was reasonable.