Contract Carpets of Wausau's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Contract Carpets of Wausau

3.7

About this business

Location details

5400 Stewart Ave, Stewart Ave, Wausau, WI, 54401, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.714 reviews
Select a rating
Mai Thao Vue's profile image
Mai Thao Vue 
4 years ago

Walked in and there was another couple behind my husband and I. The guy sitting right at the front desk totally ignored us and asked the couple behind us if there was anything he can help them with. Really? Because we were Asian and the couple behind us was Caucasian so he didn’t bother to ask if we needed help (which we did) even though we walked in first. Waited for 15 minutes even after that couple left and he didn’t even bother to come to us. We just left without purchasing anything there and will take our business else ... read more

Business response:

Hi Mai Thao Vue. I read your review and I would really like you to call me so we can discuss your experience. What you are describing in the review is certainly not falling into our mission statement nor is it the way that we want our customers to feel as they leave our store. I would really appreciate a direct call to me if that is possible and i am all ears. How can we turn this around to leave a more positive image in your mind concerning Carpet City. Whether you purchase from us or not it is more about making things righ... read more

Katherine Plier's profile image
Katherine Plier 
4 years ago

No employees were wearing a mask or enforcing masks. No wonder numbers in Wausau are going up. 

Debra Balocco Freitag's profile image
Debra Balocco Freitag 
recommend  Recommended
5 years ago

This is the second time I have bought my flooring from Carpet City. They have been great. They have gone out of their way to help us. I especially recommend Dave. I will definitely always buy from them . Thank you again. 

Donna Poole's profile image
Donna Poole 
recommend  Recommended
5 years ago

The customer service was excellent!! Everything from sales to the installation. Alex was a huge help to us with choosing the carpeting that would work best for us. And Johnny was a fantastic installer!! 

Shari Friesen Paulson's profile image
Shari Friesen Paulson 
recommend  Recommended
5 years ago

Carpet City was very helpful in picking out my flooring. They were friendly and showed me many options to choose from. Communication with Bobbi Jo was prompt and she was able to answer all my questions. I highly recommend Carpet City! 

Shirley White's profile image
Shirley White 
recommend  Recommended
5 years ago

YES, without a doubt, Never no problems, been buying carpet and floor tiles for kitchen and bath with BOB THE MANAGER, never had any reason to go to any other place. 

Debbie Plunkett's profile image
Debbie Plunkett 
recommend  Recommended
5 years ago

We have worked with Bob the manager there now on several occasions. He is always super helpful and fair. We would recommend to anyone looking for carpet, tile or flooring. 

Kimberly Ball's profile image
Kimberly Ball 
6 years ago
Leann Ninabuck's profile image
Leann Ninabuck 
6 years ago

Excellent choices and prices on remnants 

Frequently asked questions about Contract Carpets of Wausau

How is Contract Carpets of Wausau rated?

Contract Carpets of Wausau has a 3.7 star rating with 14 reviews. 

When is Contract Carpets of Wausau open?

Contract Carpets of Wausau is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com