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Continental American Insurance Co.

2.3

About this business

Location details

2801 Devine St, Columbia, SC, 29205, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.332 reviews
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Dennis Barbour's profile image
Dennis Barbour 
on Google
2 months ago
Michelle White's profile image
Michelle White 
on Google
2 months ago

After reading all of the previous reviews, now I understand the issues I'm having. I filed a claim regarding my husband's terminal illness since January 2025, Nothing! I've called multiple times & keep hearing the same excuse, "your claim is approved, waiting to release pmt w/in 5 business days". It's been well over 5 business days, it's been close to 6 months & still no pmt! You guys are so correct, they make excuses to get out of paying out anything! Question? Are they(Afac) bankrupt? I've tried reaching out to my employer... read more

Alison Miller's profile image
Alison Miller 
on Google
2 months ago

Adjusters change, mailboxes full, don't return calls, first question was, do we have a lawyer, very difficult to work with. We are getting a lawyer involved. Stay away from this company! 

Glen Credeur's profile image
Glen Credeur 
on Google
6 months ago

This has to be the worse insurance company. Not sure if its poor management or going bankrupt?? I have a life policy with CAIC since 2001. My auto drafts had to change due to checking account being closed and another opened. Contacted customer service for for paperwork and process to fix. Faxed all paperwork as directed and waiting. Its been 15 months and still no fixed. I have called every 6 weeks and same old stall/runaround. Glad I have read other reviews....was starting to take this personal..... 

Jay Rawls's profile image
Jay Rawls 
on Google
8 months ago
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Frequently asked questions about Continental American Insurance Co.

How is Continental American Insurance Co. rated?

Continental American Insurance Co. has a 2.3 star rating with 32 reviews. 

When is Continental American Insurance Co. open?

Continental American Insurance Co. is closed now. It will open tomorrow at 9:00 a.m. 

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