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Consumers Power Inc

2.8

About this business

Consumers Power is a privately owned, nonprofit rural electric cooperative that serves more than 16,000 customers in Benton, Lincoln, Lane, Linn, Polk and Marion counties in Oregon. The cooperative offers a range of energy efficiency and rebate programs for appliances, thermostats, solar and electric water heaters and heat pumps. Consumers Power features classes on high-voltage safety, as well as power outage services. It provides generators and surge protectors, as well as tree trimming services. The cooperative also offers... read more

Location details

6990 W Hills Rd, Philomath, OR, 97370, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.858 reviews
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Tori Newton's profile image
Tori Newton 
on Google
a month ago

Terrible customer service 👎 FYI they won’t actually turn off your service when they threaten to so don’t worry. They need your $$$!!! 

Samantha Morgan's profile image
Samantha Morgan 
on Google
3 months ago

rude office person. The moment I scrutinized an insane power bill she went from "How can I help you" to "Not my problem pay the bill". Which I had already paid. I don't know. Very unreliable service if you're rural. Definitely invest in a generator. The linemen are great. I have zero issues with them 

Issiah Blackburn's profile image
Issiah Blackburn 
on Google
6 months ago

Shannon B is awesome ! I know there are basically only bad reviews because people only call the power company when things go wrong or they didn’t pay there bill. Not saying that wasn’t me but Shannon set my expectations for the day after to get my power on but said she would do her best to get it on today. I won’t get into why it was so important but it really means a lot and very grateful. 

Ashley Johnson's profile image
Ashley Johnson 
on Google
7 months ago

Customer service sucks so bad in the philomath office. The girls in the office are plain rude and refuse to help you they don't give a crap about anything but getting there money. 

Cassie Jan's profile image
Cassie Jan 
on Google
8 months ago

CPI has been a great power company. They are reasonably priced, easy to get ahold of for questions, and quick to respond to power outages. 

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Frequently asked questions about Consumers Power Inc

How is Consumers Power Inc rated?

Consumers Power Inc has a 2.8 star rating with 58 reviews. 

When is Consumers Power Inc open?

Consumers Power Inc is closed now. It will open on Monday at 9:00 a.m. 

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