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700 E Sternberg Rd, Muskegon, MI, 49441, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 5:30 p.m. | |
Tue | 7:00 a.m. to 5:30 p.m. | |
Wed | 7:00 a.m. to 5:30 p.m. | |
Thu | 7:00 a.m. to 5:30 p.m. | |
Fri | 7:00 a.m. to 5:30 p.m. | |
Sat | Closed | |
Sun | Closed |
Honestly we are on the budget plan for our energy and now we are looking to be charged over $400 a month this winter. Consumers is the worst.
Quite frankly at my whits ends with this company. Horrible customer service, they hang up on you when you have an issue and won’t answer your call, I’ve been on hold for an hour and a half. No answers they charged me an EXTREME amount for my electric the last 2 months and refuse to give me answers on my own account.
This greedy company has a monopoly on energy service so there's no incentive for them to keep their costs low to retain customers. There is no other option for energy so folks are forced to pay whatever this company feels like charging, and costs just keep increasing.
I’m trying to report a downed wire & it keeps putting me towards a power outage
Consumers Energy has a 1.5 star rating with 64 reviews.
Consumers Energy is closed now. It will open tomorrow at 7:00 a.m.
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