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Consumer Mortgage Co
- Finance
- Houston, TX
About this business
Location details
4608 Nolda St, Houston, TX, 77007, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Considering this is a second chance finance company they have been really good to work with.. I can't complain.. Nick is always fair and you know overall after 30 months I must say they make the payment process easy.. I think as long as your making the effort and doing your part they do their part. Shane W.
Horrible, horrible experience! The women in the payment department are disgusting! With their way of speaking, quite frankly, it just shows that any one with a working mouth can get a job.
How can I pay my first coupon? They didn't send me any other information! Anybody knows??? Help me please?!
I love them they are always in great spirit... I had a problem on my end once and they worked with me... Keep up the good work guys
ROCHELLE ISVERY RUDE SHE SPEAKS UNEDUCATED. IT SOUNDS LIKE AHE WAS HIRED BY A FAMILY MEMBER WHERE YOU GET TO SPEAK TO YOUR CUSTOMERS LIKE YOU'RE ON A STREET CORNER. HER I.Q. IS VERY LOW
Ok so yeah the lady did inform me that I was late on my payment. I let her know that I would pay on Friday. She told me no & that the car would be repoed. Once talking to some guy in collections he was nice. I made my payment 16 days later with no problem. I mean I understand ppl have a job & her job is to stay solid no matter what. In the end everybody got what they needed. They received their payment & I got to pay the day I promises them.
This business is just like everyone has experienced. Customer service does not exist. Very rude females abound here. Stay away! They think because you are Credit challenged they can treat you any kind of way and you don't have options. Take other options you will be glad you did. I too give 0 Stars if 1 was not required.
HORRIBLE HORRIBLE Custome service I called today and spoke to Ramona who was EXTREMELY RUDE to me for no reason when I told her she was rude her exact words were "it doesn't matter what you think...we don't have customer service here" I almost passed out I couldn't believe she spoke those words to me on the phone. I told her that I am going to pray for her...smh...UNBELIEVABLE that someone could be sooooo rude. Zero stars from me!!!
I had not experienced horrible customer service with them until I spoke with Delores this morning. I politely tried to tell her that she was being rude and that she needed to possibly correct that as the day has just started. Very unprofessional! If people have been complaining about this long, they really should fire her!! I'm only rating because I'm required to.
Frequently asked questions about Consumer Mortgage Co
How is Consumer Mortgage Co rated?
Consumer Mortgage Co has a 3.1 star rating with 183 reviews.
When is Consumer Mortgage Co open?
Consumer Mortgage Co is closed now. It will open at 9:00 a.m.
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