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Consumer Credit Union

3.7

About this business

Knoxville Branch Relocation – We are excited to announce the relocation of our Kingston Pike Office to a new, larger location at 307 Lovell Road, Knoxville, TN 37934. Our new office allows us to better serve Knoxville area members with 3 full-service drive-thru lanes, larger safety deposit boxes and a convenient ATM machine. We welcome you to visit our new branch and appreciate your continued loyalty to CCU! 

Location details

307 Lovell Road, Knoxville, TN, 37934, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.711 reviews
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Jules Turgeon's profile image
Jules Turgeon 
on Google
3 months ago

I was in a probate lawsuit and they LOST all of the financial records that I needed to go to court with ! They were basically like OH WELL sorry ! 

Mary Williams's profile image
Mary Williams 
on Google
6 months ago
Melissa Burgess's profile image
Melissa Burgess 
on Google
7 months ago

I called the Lovell Rd branch to see if they had a notary there. The line rang and rang then an automated voice came on and said there was no one to help at this time and then hung up. I tried a few times with the same result. I ended having to go to the branch anyway to make a deposit. When there I inquired why no one there picked up the phone to take my call. The woman said "Oh, we were really busy earlier." What a fantastic reason to ignore a customer. I wonder if they told the customers present in the credit union and in... read more

JK's profile image
JK 
on Google
8 months ago

Ruth from operations was very rude . I called to get a statement about my account and she told me because there was a balance on it. She couldn’t really send anything out. I said I just need anything and she said I need to come into a location and pay until I did that they can’t give me anything so I was like well. I don’t plan on paying it and she said well if you’re not gonna pay it then “I’m not gonna help you. I’m not obligated to help you since you stay that you’re not gonna pay.” I think that’s absolutely insane becaus... read more

Janet Sherwood's profile image
Janet Sherwood 
on Google
a year ago
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Frequently asked questions about Consumer Credit Union

How is Consumer Credit Union rated?

Consumer Credit Union has a 3.7 star rating with 11 reviews. 

When is Consumer Credit Union open?

Consumer Credit Union is closed now. It will open tomorrow at 9:00 a.m. 

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