Conshohocken Family Practice

Anne C. 

on Yellow Pages

8 years ago

I too was annoyed about the phone situation, however it is fixed, and the staff are very friendly and responsive, and the Doctors care deeply for their patients, and leave no stone unturned, so if the waiting time is longer, but completely worth it. Bring your iPhone while you wait for great care 

Heather E. 

on Yellow Pages

9 years ago

With Obtaining a new coverage for my son (5). I had made 2 appointments overall. The first appointment we were 5 literally 5 minutes late and the receptionist from h*ll told me the Dr.'s were in a meeting already and my son could not be seen (were they only going to give him 5 minutes of face time????) ok so I made the next appointment since the 5 minutes was my fault. On the second appointment with medical card in hand stating the Dr.'s name on the card, I was told once again by the receptionist from h*ll, that she had call... read more

Tracy P. 

on Yellow Pages

11 years ago

The most awful family practice ever! I have been a patient for over 12+ years, but in the last 3 or so years, you cannot get through on the phone line to make an appointment, get results, etc. The phone is either busy or you are put into an automated system which tells you there is a high call volume and they will be with you shortly. I was on hold today for 43 minutes (luckily, I was at home and had the phone on speaker). When you complain, they tell you it's because of the "new" system. A 3-year-old system is NOT new. Fix ... read more

pattylav 

on Yellow Pages

11 years ago

This is the worst family practice that I have ever been to! You can't evan call the lines are always busy...and I see that has been going on for at least a year!!! THIS IS A DOCTORS OFFICE...my word!! I was sick on Monday and needed to see if I could get an appointment...after 40 minutes of listening to a busy signal...my wonderful Son-in-Law left his work and went there and made an appointment. He mentioned the problem and they seemed not to be surprised or upset at the slightest. I am not happy to be affliated with a docto... read more

phillyconsumer 

on Yellow Pages

11 years ago

This place is inconvenient, inefficient, and incapable. The doctors are nice, but the customer service sucks. My wife and I had been going there for a little over a year before moving away, and every time we tried to get an appointment over the phone the lines were busy. That was not close to the worst thing about this practice, though. We had requested that they transfer our records to our new practice when we moved. They did not tell us there was a fee for this. We would have gladly paid, but we just did not know until yes... read more