Connie Hsu, MD

Anonymous 

on Healthgrades

6 years ago

I went there for my first visit,in bad shape with asthma.I requested a nebulizer prescription right away to improve my breathing.After 3 calls,still nothing.Had to call my doctor to get the next morning.Over $1,000 for the initial visit,really?Thank god for insurance.I would not recommend you going there. 

Anonymous 

on Healthgrades

7 years ago

Office staff refused to schedule appt without authorization despite a waiver from the insurance(tricare) stating that preauthorization was waived. Offered to guarantee payment as private pay if insurance declined and still refused to schedule. Seems they are more interested in money than patients. Was able to schedule with another allergist without any problem. 

Pauline Youkhana 

on Healthgrades

7 years ago

I saw Dr Hsu,, to treat severe hives that I’ve been suffering for the last 14 years. After 1st office visit and follow up she figure out what am I allergic to. I have seeing so many specialist no one had figure it out what I am allergic to. Very happy with Dr. Hsu(s) results and the office staff are awesome... Pauline Youkhana 

Anonymous 

on Healthgrades

7 years ago

The company bills you incorrectly. I had to provide receipts proving I paid after receiving an incorrect bill. My shots are suppose to be $15 but they tried to charge me $60. I said I would pay once the amount was correct. They admitted it was wrong. My account is now at collections due the company's unwillingness to fix their mistakes. They fixed some of the charges but not one of the $60 charges. Then incorrectly reported my account to collections and now it is apparently my job to fix it. 

Chris M 

on Healthgrades

7 years ago

Been going for about 3 years. Have only had one follow up to even ask about progress and only one actual meeting with the doctor. The main issue is the over billing. The have a negotiated rate with the insurance company but then over charge you hundreds of dollars and try to get you to pay it. 

Tim Moynihan 

on Healthgrades

7 years ago

I received regular injections for year round allergy's for years. I have only dealt with Dr Connie Hsu's PAs and have never seen Dr Hsu in person. I began to get the feeling, I was there just for the injections and the cash that they brought in. I have since found another practitioner and have had much better care and results. Even after telling Dr Hsu's office I would no longer be a patent, Dr Hsu still bills me for injections I have never received. 

Anonymous 

on Healthgrades

8 years ago

Dr Chu is great however, her office staff and phone receptionist are terrible. Don't know what has happened but something has changed. No one knows how to handle simple things- always we have to get back to you- which never happens. My family and I would totally change offices but we have too much invested in this one with serums and follow up visits. 

Kathleen M 

on Healthgrades

8 years ago

I tried allergies injections in the past and was getting no relief, so I stopped. I was constantly getting ear infections, upper respiratory infection and bronchitis and overall unhealthy. I was recommended to see Dr.Connie Hsu. I was impressed with the questions she was asking me about my general health. She ordered blood work to see if there was an underlying cause as to why I constantly sick. She found I have Immune Deficiency. She started me on medication. l am healthy now, thanks to her.