Connect Hearing

Ankit G. 

on BBB

3 years ago

I purchased my first hearing aid with them & returned it in January, to my surprise they haven't returned and canceled my insurance claim yet (more than 3 months), and holding my insurance money. They made my experience h*** and now no one is picking up the phone in the ********* location. It is a fraud company and customer service is also not helping me. I can't buy the next hearing aid because of them. I'm considering legal options. 

Ankit G. 

on BBB

3 years ago

I purchased my first hearing aid with them & returned it in January, to my surprise they haven't returned and canceled my insurance claim yet (more than 3 months), and holding my insurance money. They made my experience h*** and now no one is picking up the phone in the ********* location. It is a fraud company and customer service is also not helping me. I can't buy the next hearing aid because of them. I'm considering legal options. 

Ankit G. 

on BBB

3 years ago

I purchased my first hearing aid with them & returned it in January, to my surprise they haven't returned and canceled my insurance claim yet (more than 3 months), and holding my insurance money. They made my experience h*** and now no one is picking up the phone in the ********* location. It is a fraud company and customer service is also not helping me. I can't buy the next hearing aid because of them. I'm considering legal options. 

Marina M 

on BBB

3 years ago

In late November 2021 Connect Hearing, I was sold a Hearing Aid set for $8,400 and told that I needed them to be Blue Tooth, so that I could hear the Television, and that this set included a special unit to allow me to do this, plus a another unit that was attached to my husbands shirt so I could hear him, and that the Government would pay $1,000 towards this whole system, I paid them in full and that I had *************************************************************************** mid March they called to say the ** unit wa... read more

Marina M 

on BBB

3 years ago

In late November 2021 Connect Hearing, I was sold a Hearing Aid set for $8,400 and told that I needed them to be Blue Tooth, so that I could hear the Television, and that this set included a special unit to allow me to do this, plus a another unit that was attached to my husbands shirt so I could hear him, and that the Government would pay $1,000 towards this whole system, I paid them in full and that I had *************************************************************************** mid March they called to say the ** unit wa... read more

Marina M 

on BBB

3 years ago

In late November 2021 Connect Hearing, I was sold a Hearing Aid set for $8,400 and told that I needed them to be Blue Tooth, so that I could hear the Television, and that this set included a special unit to allow me to do this, plus a another unit that was attached to my husbands shirt so I could hear him, and that the Government would pay $1,000 towards this whole system, I paid them in full and that I had *************************************************************************** mid March they called to say the ** unit wa... read more

SHIRLEY H 

on BBB

3 years ago

First pair of hearing aids I got I got a bad allergic reaction on the plastic tip I complained on them never got a call back after some time I called them again they made me an appointment went in and explained about my experience they told me they had new ones that won't harm my ear so I told her if it has the same tips with the same rubber I rather pass she assured me it wasn't I took it home charged them put them on and it started again so I booked an appt for today went to the office turns out they moved something she fo... read more

SHIRLEY H 

on BBB

3 years ago

First pair of hearing aids I got I got a bad allergic reaction on the plastic tip I complained on them never got a call back after some time I called them again they made me an appointment went in and explained about my experience they told me they had new ones that won't harm my ear so I told her if it has the same tips with the same rubber I rather pass she assured me it wasn't I took it home charged them put them on and it started again so I booked an appt for today went to the office turns out they moved something she fo... read more

SHIRLEY H 

on BBB

3 years ago

First pair of hearing aids I got I got a bad allergic reaction on the plastic tip I complained on them never got a call back after some time I called them again they made me an appointment went in and explained about my experience they told me they had new ones that won't harm my ear so I told her if it has the same tips with the same rubber I rather pass she assured me it wasn't I took it home charged them put them on and it started again so I booked an appt for today went to the office turns out they moved something she fo... read more