Concord Mills's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Concord Mills

3.9

About this business

There is always more to explore at Concord Mills, the largest outlet and value retail shopping destination in North Carolina. Home to more than 200 stores paired with unique family dining and entertainment options all under one "climate controlled roof", Concord Mills is a great place to visit any time of year.Find impressive savings at: Adidas, Ann Taylor, Banana Republic, Bass Pro Shops Outdoor World, Best Buy, Bose, Brooks Brothers, Coach, TheDisney Store, Eddie Bauer, Forever 21, Gap, Group USA, H&M, J.Crew, Lego, Lucky ... read more

Location details

8111 Concord Mills Blvd, Concord, NC, 28027, United States

Get directions
WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
Tue11:00 a.m. to 7:00 p.m.
Wed11:00 a.m. to 7:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri11:00 a.m. to 7:00 p.m.
Sat11:00 a.m. to 7:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
3.9758 reviews
Select a rating
Richard Johnson Jr.'s profile image
Richard Johnson Jr. 
8 years ago

We had a good time and found what we need snd more 

Diana Milena Vargas's profile image
Diana Milena Vargas 
8 years ago

I always come to this mall, but Monday I was shopping with my family and I walked in to francescas for the first time, I was pushing my babies stroller and was interested he store for maybe 5 mins and started to walk out, a woman who worked their rudely approached me and asked me if I was walking out the store with a poncho with out paying, ( my baby was holding a scarf of mine ) and she made it seems as if I was trying to steel. Very disappointed in that store :( 

Business response:

Hi Diana, we are sincerely sorry you experienced this at our center. The manager of Francesca's would love to speak with you more about your experience. Can you send us a private message with your contact information? 

Beth Ann's profile image
Beth Ann 
8 years ago

I've been to this mall only once before years ago, now that I'm in the process of relocating here I took my father shopping here. He has trouble walking distances. I was hoping to rent a scooter or wheelchair. I asked several different people at kiosks but they didn't know anything about the services. I found the customer service desk after finally looking at the map myself. It was quite a walk for my father. My suggestion is to have these services available for people as they come into certain entrances. Customer Service wa... read more

Business response:

Beth, we are very thrilled to hear you enjoyed your experience at Concord Mills. We apologize for the confusion about where our wheelchairs are located. Next time, we suggest parking near VF Outlet and Burlington and entering through Entrance 5 so that you are close to Guest Services. We hope to see you again soon! 

Celeste Floyd Troutman's profile image
Celeste Floyd Troutman 
8 years ago

There is not a major department store like Belk or Macy's. 

Marvin Gonzalez's profile image
Marvin Gonzalez 
recommend  Recommended
8 years ago
Brandy Guffey Snipes's profile image
Brandy Guffey Snipes 
8 years ago

The floor was terrible. Slick hardwood, carpet squares, duct tape. Dangerous to walk on. The larger stores were half empty and looked abandoned. Things looked a little ghetto. Very disappointing. Santa was great 

TrishandGary Parsons's profile image
TrishandGary Parsons 
8 years ago

No traffic control. Took 1 1/2 hours to get Out of parking lot. 

Brian Sliney's profile image
Brian Sliney 
8 years ago

I've come here since I moved to the area in 2006. It's always busy around Christmas time and that's a given, but with the addition of new restaurants they've implemented "valet" parking. At a mall. So now, in a parking lot where they got rid of hundreds of parking spots to build restaurants, there are 50+ that sit empty, because most people aren't going to pay $10 to park at a damn mall or to go to outback. Both are nice, but I promise they aren't that nice. Typical cash grab BS that makes places less attractive to consumers... read more

Tracee Williams's profile image
Tracee Williams 
recommend  Recommended
8 years ago

I really enjoyed shopping!!! So many stores to choose from! 

Frequently asked questions about Concord Mills

How is Concord Mills rated?

Concord Mills has a 3.9 star rating with 758 reviews. 

When is Concord Mills open?

Concord Mills is closed now. It will open tomorrow at 11:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com