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Concord Kia Mitsubishi
- Auto Repair
- Concord, CA
About this business
Specialties: KIA sales and service, Mitsubishi sales & service Established in 1984. Serving Concord, CA and the entire San Francisco Bay Area since 1984!
Location details
2199 Meridian Park Blvd, Concord, CA, 94520, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:30 p.m. | |
| Tue | 8:30 a.m. to 8:30 p.m. | |
| Wed | 8:30 a.m. to 8:30 p.m. | |
| Thu | Closed | |
| Fri | 8:30 a.m. to 8:30 p.m. | |
| Sat | 8:30 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I got quality service on my 2021 *** ********** I was welcomed with a warm and caring greeting. They explained everything that had to be done with my oil change. They explained everything so I understood it, they didn't pressure me into anything that I didn't need. Very honest I would highly recommend Concord *** to anyone!!
On April 11, 2025, at about 11:45 am, I took my Optima for a recall. Tabetha took us, and since we're 15 minutes late, we will get our car back after 5 hours. After about 2 hours of waiting, we got our call from KIA informing us that they can't help us today. To me, that's plain arrogance and not a dot of customer service.
I have encountered severe issues with the service provided by *** ********************* which have left me deeply dissatisfied and concerned about the integrity of their operations. My vehicle has been at *** for over three weeks. When I contacted them, I was informed that my car required a new ignition coil and cylinder. This information was confirmed by my mechanic, ****** from Auto-Tune Up, who stated that he had purchased authentic *** parts from *** ********************* which they verified via phone. Upon visiting ***,... read more
Business response:
Please accept this as a formal response to the complaint filed by ***********************. **************** was not a customer of ******************** **** **************** had her vehicle taken to a private repair facility for repair. The private repair facility contracted with Concord *** to reprogram a key for the vehicle after the independent repair facility made repairs to the ignition system of ****************** vehicle. The independent repair facility did not properly repair ****************' vehicle and ************... read more
I had a terrible experience at the *** ********** recently. Despite purchasing a 6-year, 90,000-mile premium maintenance plan, every visit felt like they were trying to upsell me on additional packages. During my last visit, they were unwelcoming, insisting I needed to purchase a $499 plan for 30K maintenance despite my existing coverage. I told them my maintain plan includes all big maintenance and I can provide my contract if they want to check. Then they said "No! I don't need to see it, I need to verify from the ********... read more
Business response:
We are very sorry that this customer's experience at ******************** *** was not up to expectations. We will take steps to make sure our staff understands that customers are important and that regardless of the circumstances they will remain patient and explain things better. The customer in this case did not purchase a vehicle or the maintenance product from our dealership. The customer purchased a particular type of maintenance coverage from the other dealership that provides for maintenance only. The product purchase... read more
Frequently asked questions about Concord Kia Mitsubishi
How is Concord Kia Mitsubishi rated?
Concord Kia Mitsubishi has a 2.8 star rating with 4 reviews.
When is Concord Kia Mitsubishi open?
Concord Kia Mitsubishi is open now. It will close at 6:00 p.m.
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