Concord Honda

Susan Rubio 

on Google

13 years ago

Just bought a car and was very satisfied. Sales and finance employees were pleasant, respectful and did not pressure. 

Chris Witmer 

on Google

14 years ago

I found this dealership through the Costco auto program. I had initially seen their less than stellar rating on Yelp and was hesitant to work with them, but they were 2-stars overall and I really wanted a Honda so I went for it. My mistake. They tried to add in extra stuff like lo-jack, extended warranty, etc. The guy in finance said it was all optional, but I had to catch it before I signed. That was the first thing wrong they did. They then neglected to send off paperwork to my cosigner, so my cosigner had to come in with ... read more

Mark 

on Google

15 years ago

Gave me the worst customer service ever. i was only getting an oil change which should take half an hour at most but i had to wait over an hour for no reason. my car was sitting outside for a good 45minutes and i asked the advisor if i could pay for the oil change and leave but instead told me to wait in the waiting area. sat there for like an hour and finally someone came to me and said the oil change was done. never coming back to this honda dealer again. HONDA IN EL CERRITO HAS BETTER CUSTOMER SERVICE! PLEASE DONT GO IN T... read more