Concepts

miera 

on Citysearch

21 years ago

Rude Staff – -Brought me a pair of shoes, one with a missing insole. I pointed this out and the clerk looked annoyed and went to the back to "find it", returned with two different insoles in the pair. Unacceptable. -One store didnt have my size. I asked the clerk if he could call the other store to check the size, he immediately said he knew they didnt have them. I wanted the shoes that day, so I said I would check more stores before asking them to order. He acted very upset and kept trying to convince me that they would arr... read more

cai 

on Citysearch

21 years ago

Horrible customer service – The Tannery has some great shoes, particularly for those interested in comfortable European footwear. They are one of few Boston area stores that carry Stonefly and 1803 brand shoes. However the customer service leaves much to be desired, and I have ultimately decided not to patronize The Tannery anymore. I have had several unpleasant encounters with Tannery Staff; from a staff member scolding me about leaving my bag unattended, to several staff being generally unfriendly and acting disturbed if y... read more

pineapplegrl 

on Citysearch

22 years ago

Awesome Service – I was looking for a snowboard and I was helped imediately. They didnt just try to tell me something, they acctually helped me. They really knew what they were talking about. My boyfriend buys his skateboards there and is a frequent customer. 

shoegirl_6000 

on Citysearch

22 years ago

Not a fan of the tan – I was severly dissapointed upon visited the tannery. I found their variety limited and their salespeople disconcerting. I must say, I wont get back and i wouldnt recommend it.