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Concepts

3.0

About this business

Location details

11 Brattle St Ste A, Cambridge, MA, 02138, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
3.091 reviews
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Kristen's profile image
2 years ago

The products fit my budget The shop is near home so I am happy to be able to find it. It supplies my needs as a sports enthusiasts. And the products fit my budget. 

Florence's profile image
2 years ago

I love the staffs here I love the staffs here. They are really helpful when it comes to your needs as a sports enthusiasts. I will be coming back here from time to time. 

Kristen H.'s profile image
Kristen H. 
8 years ago

The products fit my budget The shop is near home so I am happy to be able to find it. It supplies my needs as a sports enthusiasts. And the products fit my budget. 

Florence K.'s profile image
Florence K. 
8 years ago

I love the staffs here I love the staffs here. They are really helpful when it comes to your needs as a sports enthusiasts. I will be coming back here from time to time. 

shoelover14's profile image
shoelover14 
15 years ago

Ok, Good selection of shoes – I have purchased a few times from the tannery. I have not tried to return anything thankfully!!! The staff are not great but be persistant and check out as many styles and sizes as you like! Its your money!!!!!! You can get good deals here. I got John Fluevogs here with a 30% discount. They were full price in the Newbury street store. Great selection of shoes. The staff were ok. In the Brattle street store I asked to try on a pair of shoes. I asked for size 8. The girl brought me out size 7.5 an... read more

RomyIzzy's profile image
RomyIzzy 
16 years ago

DO NOT SHOP HERE!!! – This place has the WORST customer service and return policy. I bought a pair of expensive shoes for work and was fit wrong by the salesman. I brought them back the next day and the refused to return my money. They only offer store credit but they have few sizes available and will not order shoes for you if they do not have your size. I sent a complaint to customer service online and they never responded to me. If you are going to buy expensive shoes like Danskos, UGGs or Berks, go somewhere reliable tha... read more

bostonnight's profile image
bostonnight 
17 years ago

Wrost Shoe store ever in Boston & Cambridge – This place is like the getto, The owner Sam aka Al Bundy need to see shink, I couldn't understand one word the guy was saying, he speaks 100 words a second. If you want good shoe that the Tannery sells go to Marshall's. I got the same pair for more then half the price 

sliceness's profile image
sliceness 
17 years ago

DO NOT BUY HERE! – This place has expensive shoes, rude people, and an attitude that's just horrible. I understand if a store does not want to accept returns on sales, but what kind of retail store doesn't accept returns on fully-priced merchandise?! If the people were helpful, attentive, and nice, I wouldn't mind as much, but when people look down on you, don't give you the time of day, and treat you like trash, forget about it. 

ihatethetannery's profile image
ihatethetannery 
17 years ago

STAY FAR AWAY FROM THE TANNERY IF YOU HAVE SELF RESPECT – "CAN WE PLEASE START A PETITION TO PUT THIS PLACE OUT OF BUSINESS??? have had the worst experience ever this past weekend at the tannery. AVOID IT ALL COSTS!! the attitude, indifference, and general lack of respect for the customers makes me sick. I tried to return a pair of boots not knowing about their dumb no return policy and i was made to feel so worthless. I actually got a wave of the hand dismissal from the owner! how dare he ?? i have never been treated so poo... read more

Frequently asked questions about Concepts

How is Concepts rated?

Concepts has a 3 star rating with 91 reviews. 

When is Concepts open?

Concepts is closed now. It will open at 10:00 a.m. 

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