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Concentra Urgent Care

3.5

About this business

Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves. 

Location details

5040 Kinsey Dr Suite 500, Suite 500, Tyler, TX, 75703, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.5646 reviews
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Robert Phillips's profile image
Robert Phillips 
recommend  Recommended
4 years ago

Professional yet personal people . 

Robyn Cobb's profile image
Robyn Cobb 
4 years ago

GET RID OF DR VAN ANDEL!! After a workers comp car accident, i was told this was the ONLY place that i could go to...later found out this was NOT true. I saw Dr Van Andel 3 times in one week. The first day, he seemed genuinely concerned about my concussion symptoms and wanted to see me back the next day. At my 2nd appt, he tested my reflexes as well as other tests. I had NO reflex in my right knee (never checked my ankle reflex). He had me come back again that Friday. He did NOT check my reflexes again and returned me to ful... read more

Mike Johnson's profile image
Mike Johnson 
5 years ago

Don’t do their job. They are supposed to call the VA to verify I had an urgent care visit. Doing so allows me to utilize Pharma benefits to pay for meds. They refused to call the number they gave me to verify to VA I actually visited the clinic. 

Cristen Hickman Miller's profile image
Cristen Hickman Miller 
recommend  Recommended
5 years ago

Awesome staff and doctors! 

Mitch Burton's profile image
Mitch Burton 
5 years ago

NEVER GO TO THIS PLACE! "Doctor" van Andel is a quack. A torn labrum (shoulder) is, in his opinion, a strain. Cannot form a complete sentence without "so, umm, umm, so...". When a second opinion and multiple MRI's showed an injury, he stated "every doctor has their own opinion" and disregards anything that he disagrees with. Now my wife is left with a permanent shoulder injury, after he had the gall to tell her "I've done all I'm allowed to do". Fortunately we have recordings of every meeting with him, and will be turning th... read more

Jessica Boykin's profile image
Jessica Boykin 
5 years ago

The waits are ridiculous! There is always an excuse. No explanation or warning on arrival. They don't handle paperwork correctly. It's a complete joke. if I didn't have to come, I wouldn't! 

Victor LeRoi McCowan's profile image
Victor LeRoi McCowan 
5 years ago

I came in today due to a work related injury. I checked in at 2:50pm. Didn’t get called back until 4:25. The dr finally came in at 5:25pm. And now I’m still waiting to get my xray done. My vehicle is LITERALLY the only vehicle in the parking lot and I’m late picking up my child. This has been the absolute worst experience I’ve ever had. And now I’ve been told that the X-ray tech is gone. I will never be back to this place 

Lloyd B Caraway's profile image
Lloyd B Caraway 
5 years ago

I came for a drug screen. I watched the door how many people and how often they went in and out. there weren't so many that it should have taken 3 hours to get to me. when I did go in and took less than 5 minutes. there is no way there were that many people in front of me. no apology no explanation just "an attitude" - it was really quite intimidating. as though we were being warned not to complain. I had so much time that I went online and checked your reviews. That day was not an anomaly. review after review gave you one s... read more

Anastazio Reyes's profile image
Anastazio Reyes 
recommend  Recommended
6 years ago

Nice people since I went trough that door the nurse very kind and good mood she answered all my questions and the Doctor Al help me a lot in a very professional way 

Frequently asked questions about Concentra Urgent Care

How is Concentra Urgent Care rated?

Concentra Urgent Care has a 3.5 star rating with 646 reviews. 

When is Concentra Urgent Care open?

Concentra Urgent Care is open now. It will close at 5:00 p.m.  

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