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Compression Therapy Services, Inc.
- Home Medical Equipment Provider
- East Lansing, MI
About this business
We are a local veteran owned business who provides hand delivered durable medical equipment. We specialize in compression therapy, compression stockings, lymphedema pumps, tens, and OSHA bracing.
Location details
780 W. Lake Lansing St ste 300, Ste 300, East Lansing, MI, 48823, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:30 p.m. | |
| Tue | 9:00 a.m. to 4:30 p.m. | |
| Wed | 9:00 a.m. to 4:30 p.m. | |
| Thu | 9:00 a.m. to 4:30 p.m. | |
| Fri | 9:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
In November of 2022 when I dealt with this company because of upcoming knee replacement surgery, I had great service and would have given them 5 stars. I purchased a Breg Polar Ice Cube at the time. Now, in November/December, I have called and left messages 4 times since I need to order a new pad for my ice machine. NO RESPONSE!!!! Makes me think that the company has gone out of business. I went to their website and there isn't even an email that you can send.
In November of 2022 when I dealt with this company because of upcoming knee replacement surgery, I had great service and would have given them 5 stars. I purchased a Breg Polar Ice Cube at the time. Now, in November/December, I have called and left messages 4 times since I need to order a new pad for my ice machine. NO RESPONSE!!!! Makes me think that the company has gone out of business. I went to their website and there isn't even an email that you can send.
I received my bill in the mail and I probably sent a check in full for my bill which was cashed 7 days from when I sent it in. They never credited my account and actually have sent me late notifications with extra fees tacked on every time I've made a phone call to them I've got a voicemail no human being and have left numerous messages pertaining do this but have never received a return phone call in the last statement I got from them was a statement saying they're going to take me to the collection Bureau like usual when I... read more
My husband had a complicated rotator cuff repair surgery on 3/14, his doctor sent the order for the ice therapy machine 3/15. I called the main number on 3/17, since we had heard nothing from this company. The lady that answered said she’d EMAIL the rep in our area and have her contact us. That was around 10am on Friday 3/17, it is now 930pm on Sunday 3/19 and we haven’t heard from anyone. Seriously, they don’t have a phone number to contact their own representatives in the field? Thankfully I ordered a machine off Amazon, b... read more
Very disappointed in this company. My wife & I were in a very bad car accident with a major hematoma on her knee amongst many other issues. Our Dr. placed an order for a knee ice machine on dec 22cond. Our $7500.00 HC deductible was met for the year of 2022. On Jan 3, 2023 and the machine would have been covered. This company let the order sit on someone's desk for 12 days & not to process the order for the ice machine until 2023 expecting us to pay $250.00 a week rental out of pocket. After we just paid $7500.00 to our HC I... read more
Frequently asked questions about Compression Therapy Services, Inc.
How is Compression Therapy Services, Inc. rated?
Compression Therapy Services, Inc. has a 2.4 star rating with 12 reviews.
When is Compression Therapy Services, Inc. open?
Compression Therapy Services, Inc. is open now. It will close at 4:30 p.m.
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