Complete Residential Service

Maria Henderson 

on Google

a year ago

AC leak. Day 2. The request was expedited on Friday. Call received from the technician on 7/6 wasn't able to make, Understand. He informed me that he would be here today Sunday, 7/7 @ 10 a.m. It is now 2:39 in the afternoon, no call, no show. Atleast return a call. If there's a way to give a 0 rating that's what it would be. 

LaWanda Gurganious 

on Google

a year ago

I made an appointment a week in advance with this company and on the day of the appointment the guy called but was a no show after I had taken off work and waited all day. He promised he would be at my home at 9:00am the next day. Again, a no show, given the run around two days in a row. This is the most unprofessional company I have ever dealt with, don’t know how they are still in business. 

rob norsworthy 

on Google

a year ago

Horrible customer service. CRS went to my rental property on Thursday on a home warranty call. It’s now Monday and still diagnosis submitted to my warranty company, I’ve left three messages and the warranty company has left two. No response. 

Alicia Washington 

on Google

3 years ago

DO NOT. I REPEAT DO NOT USE THIS BUSINESS!! 1 star rating is too high! American Home Shield sent this company to diagnose my AC unit. The initial diagnosis was that there was a leak in my evaporator coil and I needed a new one. I ended up getting a second opinion and that was NOT the issue. There was a leak but not where they said it was. The part that was being ordered was not needed. When I asked them how the leak test was performed, they could not respond. AND they tried to charge me for 10 pounds of refrigerant when my s... read more

Lovie Leach 

on Google

4 years ago

This company is very reliable and professional. Explained problems very clearly and provided immediate repairs.