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Complete Family Eye Care
- Laser Eye Surgery/Lasik
- Corpus Christi, TX
About this business
Since 2001, Complete Family Eye Care, an independent optometry practice, has provided quality vision care and personalized optometric services to patients in Corpus Christi and the surrounding areas. We offer comprehensive vision exams using state of the art diagnostic equipment and treat of a wide array of eye conditions including glaucoma, diabetes, dry eye, and allergy eyes. Our office has a full service optical and routinely fits specialty contact lenses for Keratoconus.
Location details
5638 Saratoga Blvd #106, Ste 106, Corpus Christi, TX, 78414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Went in for an exam back in August of last year for contacts and glasses. Had to come back twice after that-once to get another pair of trial contacts because they sent me home with ones they knew were the wrong prescription and then again to tell them the trials were good. Fast forward to reorder time and I can’t find my prescription on their website so I had to go back in to ask for a copy. Apparently the Dr. never signed the script so now I have to wait until they can get someone to approve the contacts I’ve been wearing ... read more
Business response:
Karen, we understand your frustration with having to make several visits, no one likes that. We are working on getting your RX approved for you. It is normal practice to give a patient a pair of trials that is slightly off from their actual RX, this is…See More
Dr Leclear is the best... He is extremely patient and very thorough, we will not go to any other optometrist from here on out ��
I was told that my daughters glasses would be here in 1-2 weeks and here we are 3 weeks later and still no glasses. A staff called me yesterday telling me they would be here today because the lab had shipped them out well when I called this afternoon they still couldn't tell me that they had my daughters glasses. Mind you I'm a self pay customer and paid almost $300 for my daughters glasses. They had my order and prescription for one week before they called me and told me they had to use a different lens on the glasses endin... read more
Business response:
Hi Lacey! Thank you for bringing this to our attention. Your experience sounds highly unusual, and we are so sorry to hear about it! Especially given that you are self pay, turnaround should have been fast. We are reaching out to the lab as well as our management team to address this as soon as possible. Thank you again for letting us know. We are sorry and definitely understand your frustration!
Friendly, professional, and expedient.... Why would you spend your money elsewhere?! Thank you to the entire staff for everything. See y'all next year!
Great service....my 3rd visit there ...kinda expensive for private pay...but when want the best ...i like the doctor....genuine dude
Was quoted over the phone about $80 for a routine eye exam. I came in person to make the appointment and verified the previous quote which she verified was the correct price. After waiting an hour for my appointment I was told that it was going to be $140 since I hadn't been there in 3 years and was considered a new patient! I spoke with the manager who told me that they went over pricing with me in the pre lim screening which she didn't what so ever!
Business response:
Hi Erika! It is standard for our office to quote prices prior to office visits. The prices quoted to you over the phone and in our office by several team members were consistent and are standard prices for new patients. This price applied in your case since it had been several years since your last visit. Our office had to recreate your medical history and profile. This policy and pricing is standard industry practice for patients who have not been in for more than 3 years.
I went to this clinic for an annual check up and was told that I may have one of two serious eye conditions, without much of an explanation other than printed paperwork to read I was sent home with a long list of tests that "needed" to be run and to get an authorization from my insurance. I went to the military base optometry dept for a second opinion. (I didn't originally know that the NASCC had an optometrist office.) After speaking with them and getting my eyes examined I was told that only one of the tests that this offi... read more
Business response:
Hi Lindsey! Thank you for sharing your experience with us! We never want our patients to feel like they are being taken advantage of and are so sorry this was your experience. We are also are sorry your diagnosis was not clear. We are always more than glad to provide additional explanation to help our patients understand. However, because of HIPPA regulations, we are unable to go into additional detail here. That said, we are glad you found an optometrist you are happy with. However, we will continue to recommend additional ... read more
Frequently asked questions about Complete Family Eye Care
How is Complete Family Eye Care rated?
Complete Family Eye Care has a 4.6 star rating with 813 reviews.
When is Complete Family Eye Care open?
Complete Family Eye Care is closed now. It will open at 9:00 a.m.
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