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Compass Volkswagen

4.7

About this business

Location details

200 Dolson Ave lot b 206, Middletown, NY, 10940, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.7531 reviews
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Sydney Skinner's profile image
Sydney Skinner 
5 days ago

Outstanding customer service! I want to personally thank Sully, Nicole and George for going above and beyond to help my family into a safe and reliable vehicle. We can't thank you enough for your kindness, patience and transparency. 

Xander D's profile image
Xander D 
a week ago

Absolutely Amazing Experience at Middletown Volkswagen! I went into Middletown Volkswagen with my fiancée and our 2-year-old son with nothing but hope and a prayer. I had a beat-up old Buick to trade in and was just looking for something reliable that fit our budget. From the moment we walked in, we were treated like family. Sully, our dealer, was incredible — kind, honest, and genuinely invested in finding us the right vehicle. His positivity and down-to-earth attitude were such a breath of fresh air in a world where you ha... read more

Anthony Moore's profile image
Anthony Moore 
a week ago

Took my car (VW Touareg) there for a back brake install on 10/01/2025 and there was some fictitious complication that resulted in 27 hour ordeal and a Mazda loaner. Skilled technician should have accomplished in 1 hour! They even had to call in a so called Master Technician with zero results. Of course, I became concerned for my vehicle and Assist. Mgr. Andy Frey felt compelled to make me feel like I was over reacting. Didn't realize he was a psychologist (sarcasm)? I did not back down. I am 68 years old and refused to have ... read more

michael colella's profile image
michael colella 
a month ago

Was on our way back from vacation and got a warning light on the dash. Was over 150 miles away from home and got towed in. Ryan O'Flaherty and entire team there got me right in and fixed within 40 minutes. An amazing job by the entire staff. So friendly and accommodating. I can't say enough about how they eased what was an extremely frustrating event. I intend on writing to VW corporate to let them know that they have an outstanding team there. Thank you again!! 

Julie Bond's profile image
Julie Bond 
a month ago

Leased a brand new VW Tiguan in December 2024. The car is only 6 months old and have been having recurring issues with it not starting. The service department has no idea what’s wrong with it and tell me it was just a fluke yet here I am and my car isn’t starting again. I had to pay to get me car towed to the dealership and they are never able to even give me a rental vehicle to drive while my car is getting serviced. Follow-up: After some trial and error over a couple weeks, they did eventually figure out what the issue was... read more

Frequently asked questions about Compass Volkswagen

How is Compass Volkswagen rated?

Compass Volkswagen has a 4.7 star rating with 531 reviews. 

When is Compass Volkswagen open?

Compass Volkswagen is closed now. It will open at 9:00 a.m. 

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