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1993 Dewar Dr suite 4, Unit 4, Rock Springs, WY, 82901, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 5:00 p.m. | |
Tue | 8:30 a.m. to 5:00 p.m. | |
Wed | 8:30 a.m. to 5:00 p.m. | |
Thu | 8:30 a.m. to 5:00 p.m. | |
Fri | 8:30 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Nunya
I don’t know what is wrong with management there, seems pretty simple, take calls, order it,call customer. Done deal. Wrong, every time you call them they say they’ll call right back, never do. Poor customer service. Ever since my insurance switched from Lincare to these guys I’ve had nothing but problems getting simple supplies. Pure laziness.
The local office/staff did a great job of compensating for the issues that I have had with the online experience. I have struggled with everything related to payment, ordering, and communicating through the website. The local staff… did all they could to clear up that mess, get my supplies and clear up my billing issues/questions. Great job!
DON'T USE THIS COMPANY! You'll be very disappointted in the end. We have used them for over 20 months and have found their service is terrible. They never seem to ever log a call, or answer back for needed supplies. The owner and staff actually sound a little nasty and angry, which is so out of character for the companies we have dealt with in Rock Springs. Billing never appears to be right either. USE any other company instead, as Rotech has been a real disappointment for us. 0/5 stars. We are currently using Lincare out of... read more
DO NOT USE THIS SERVICE - THEY WILL CHARGE YOU FOR SERVICES YOU DID NOT RECIEVE. The billing is a complete joke. Spent 2 hours going back and forth between their two billing services just to find out they charged me for an extra month without my knowledge and then billed me for it a year later. If you want to keep your sanity, find someone else that actually takes care of their customers.
Community Home Oxygen has a 1.7 star rating with 10 reviews.
Community Home Oxygen is closed now. It will open at 8:30 a.m.
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