This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Community Credit Union
- Credit Unions
- Lewiston, ME
About this business
Full service credit union offering savings, checking, loans and business products.
Location details
144 Pine St, Lewiston, ME, 04240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
To all the other employees who've been very helpful, I apologize for this 1 Star. To those who treat every customer with an attitude , you do not belong working at a Credit Union or any job that requires customer service skills. Today, I closed my saving acct. at the Auburn branch office. Transferred any funds I had to my other credit union, where I'm always welcomed and feel as a valuable member. I've experienced negative interactions with the same teller. This isn't my first time having an acct. with this Credit Union. Few... read more
Business response:
I sincerely apologize on behalf of our team that you had a poor experience with one of our employees that resulted in you closing your account. Our team strives to provide a great member experience with each transaction. We appreciate the feedback so we can address your concerns and improve the experience for all members in the future.
RecommendedI have worked for a national organization, a medium organization and now a local organization with Community Credit Union, so I have my share of experience in the financial industry. My experience working for Community Credit Union has exceeded my expectations. I felt valued right off. I am fortunate enough to work with an amazing group of people who everyday strive to do their very best for not only their job but their community as well. I am constantly amazed by the dedication that Community has to better the place where I... read more
HORRIBLE CUSTOMER SERVICE. Don't use mobile check deposit unless you can wait 4 days for your own money. I will be closing my accounts first thing Monday morning. Enough is enough!
Please make sure to read your loan paperwork thoroughly. There was a clause about a loan being paid off if anything happened to the person that had the loan. Since they have passed away my poor mother thought the loan was going to be paid off and it only covered 25% of the balance. They had been paying the "insurnace" this whole time...So sad that they were recommended the insurnace in case anything was to happen the loan would be paid off... how many times have you taken out a loan and they have said the same thing? Well it... read more
I have never had so many problems with a Credit Union. I cannot wait to close the accounts tomorrow. Paid off my car loan and they took another payment and put it in my savings. Seriously? Fees for not using the checking and savings? I am beyond over their customer service.
moved to Pennsylvania and there's no way to pay my car loan. I sent a check and it hasn't been accepted. I can't use a bank card to pay online. guess I'm just gonna have to get into trouble over something I can't control
thank you for the Santa visit!
I've been waiting 3 weeks for a replacement debit card and had to go into a branch to speak to someone about this because either no one is answering the phone or I get disconnected. Then the person I have to speak with is on the phone!! Totally unprofessional!! This credit union has lost their customer focus.
Frequently asked questions about Community Credit Union
How is Community Credit Union rated?
Community Credit Union has a 3.8 star rating with 104 reviews.
When is Community Credit Union open?
Community Credit Union is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com