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Comfort Suites Alpharetta/Roswell - Atlanta Area
- Hospitality
- Alpharetta, GA
About this business
Location details
1005 Kingswood Pl, Alpharetta, GA, 30009, United States
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Hotel is a fraud these people are scamming other people me and my wife stayed there one night and we checked out and they were still charging our debit card I highly recommend nobody stay there this place is unacceptable breakfast is terrible staff is very rude oh and the tall white guy named Phil supposedly is the manager there he doesn't know what he's doing he try to charge our card when we already left
I’d like to formally express concern regarding my interaction with the front desk associate Sonya on duty. The communication felt dismissive and unprofessional. As a guest, I expect to be treated with courtesy and respect. I hope this matter can be addressed to ensure a better experience for future guests. I don’t appreciate being spoken to in that manner. I’m simply asking for assistance, and I expect a respectful response. If this can’t be handled appropriately, I would like to escalate this to management.
Nice Hotel. It has gradually gone downhill somewhat in the past few years I've stayed here. See Picture of couch for reference. Cleanliness. = 3 Lighting. = 3.5 TV. = 5 WiFi. = 4.5 Staff. = 3 Breakfast. = 2.5 WSA 324
Choice Member here. Spent $500 on 5 Rooms last night. My room had no bedding, sheets, pillow covers, no toilet paper, 1 towel, no shampoo, soap nor any items in bathroom. Room was 60 degrees when walking in. Floor was absolutely filthy having not been cleaned feom previous stay. Went to front desk 4 times to get situation rectified. Eventually gave up and slept the night on soiled pillows with a single white linen sheet as a blanket. Woke up in the morning to find out breakfast bar was not open. People there are other option... read more
Kwame Thomas was phenomenal to our whole group! As things arose, as they often do, he was always quick to solve as pleasantly as ever!
Frequently asked questions about Comfort Suites Alpharetta/Roswell - Atlanta Area
How is Comfort Suites Alpharetta/Roswell - Atlanta Area rated?
Comfort Suites Alpharetta/Roswell - Atlanta Area has a 4.2 star rating with 375 reviews.
When is Comfort Suites Alpharetta/Roswell - Atlanta Area open?
Comfort Suites Alpharetta/Roswell - Atlanta Area is open now. It is open 24/7.
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