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Comfort Keepers
- Portage, IN
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Location details
2664 Willowcreek Rd Unit C, Portage, IN, 46368, United States
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The service has been great! Communication is awesome and the care givers have been amazing with my mother! Highly recommend Corey, Rochelle, Julia, and Carol! The best part is the interactions that my mother has experienced over the last couple months. It definitely helps having someone help with elderly parents that may need help day to day. Thank you!
TERRIBLE experience. They talk a big show when they come and do the assessment and how their caregivers are top-notch, trained, and skilled. I had two caregivers in as many days. Neither had any initiative nor personality. I actually had to show them how to change my Mother’s briefs. Very Lazy. Spent all their time on the phone— zero engagement with my mother. Fortunately, I have ring cameras and have their behavior documented. The second Caregiver left after an hour or so. She was taking my mother for a walk and ... read more
I've been with Comfort Keepers for 21 years. They continue to provide outstanding service! The professional experiences of the client care managers is invaluable when helping families navigate their needs. Scheduler Carol is amazing tracking the constant changes. I'm proud to be with Comfort Keepers.
The administrator was great. A couple helpers were great but that’s about it. My father has dementia and one of the helpers told him “he was acting like a child”. A few staff lacked motivation to offer help unless it was obvious. Lastly, our family was in crisis and the agency knew this, however they rarely had extra helpers available when asked. Because of these issues, we will NEVER use Comfort Keepers again.
Comfort Keepers offers longevity with caregivers and management providing a professional caring environment with clients.
Frequently asked questions about Comfort Keepers
How is Comfort Keepers rated?
Comfort Keepers has a 4 star rating with 23 reviews.
When is Comfort Keepers open?
Comfort Keepers is open now. It is open 24/7.
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