This profile has been claimed by the business owner or representative.
Comfort Keepers
- Portage, IN
About this business
Location details
2664 Willowcreek Rd Unit C, Portage, IN, 46368, United States
Get directions
The service has been great! Communication is awesome and the care givers have been amazing with my mother! Highly recommend Corey, Rochelle, Julia, and Carol! The best part is the interactions that my mother has experienced over the last couple months. It definitely helps having someone help with elderly parents that may need help day to day. Thank you!
Carol in the office is very Friendly person to deal with on the phone as my needs change. Caretakers Samantha, Romenia, Jazz, Rochelle, & A.J. have all been very good to me & my wife to assist me in making our lives a whole lot easier with my many Military Disabilities. Only had 1 Caretaker that didn't want to return, she was afraid of what to do if I fell down with my unbalance gait. Other than that I am Very Satisfied with everyone I've dealt with @ Comfort Keepers in Portage, Indiana 🇺🇸
The caregivers are compassionate, kind n helpful. My aid takes great care of me. The office staff are friendly n kind as well. I've had several different agencies in the area n Comfort Keepers is by far the best!
I had two lovely ladies that really were great help to me and very good to me. The systems scheduling and billing was arduous and confusing canceling me last minute. Once I had insurance problems they were quick to cut me off despite me being in an appeal process with my insurance. Even talking to owner ?Chuck? Who was rude without any caring attitude. No pay no service. Didn’t even give me an option of private pay.
TERRIBLE experience. They talk a big show when they come and do the assessment and how their caregivers are top-notch, trained, and skilled. I had two caregivers in as many days. Neither had any initiative nor personality. I actually had to show them how to change my Mother’s briefs. Very Lazy. Spent all their time on the phone— zero engagement with my mother. Fortunately, I have ring cameras and have their behavior documented. The second Caregiver left after an hour or so. She was taking my mother for a walk and ... read more
Frequently asked questions about Comfort Keepers
How is Comfort Keepers rated?
Comfort Keepers has a 4.1 star rating with 30 reviews.
When is Comfort Keepers open?
Comfort Keepers is open now. It is open 24/7.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com