Comfort Inn & Suites Houston I-10 West Energy Corridor

sz 

on Google

2 months ago

"Misery Motel" NOT Comfort Inn! the room we were given had non-functional AC, it made noise and blew air but stunk and the humidity was horrible Second room the AC worked some but then began stinking too AND the floor became covered with water and very slippery! Used all towels mopping but still a puddle.. The night desk person didn't care,wouldn't give us a decent room and said she'd "tell someone... tomorrow". The maintenance guy trying hard but both ice makers non-functional both times we stayed here, obviously the place ... read more

Latresha Stallworth 

on Google

3 months ago

My check in staff was Crystal and she was awesome! The room was nice and clean. The price was affordable. They are in the middle of remodeling, but that did not affect my stay. 

Jon Rusciano 

on Google

3 months ago

Elevator not working. Had to take stairs. 

Trice 

on Google

3 months ago

Hotel is supposed to be a City express by Marriott however the change hasn't happened yet and they are operating under comfort inn still. The first lady I dealt with was ok. Had to wait for a manager for him to explain that they were supposed to be changed over to Marriott last week but the sign hasn't came in. Ok fine he honored the rate that I had. No bathroom in lobby, breakfast sucked the juice machine did not work so youe only options were coffee or milk. Now to the room, everything in the room was Marriott decor wise s... read more