This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Comfort Engineered Systems
- Heating & Air Conditioning/HVAC
- Nolensville, TN
About this business
Specialties: We are a residential and light commercial HVAC or heating and cooling contractor specializing in engineered solutions for our customers. We install conventional and geothermal systems for various applications as well as ductless minisplit systems. We also specialize in an array of indoor air quality products from higher MERV filtration, to humidifiers and dehumidifiers, and UV lights. We have been is business since 1994 and are celebrating our 20th anniversary. We are recognized as an A+ contractor by t he BBB a... read more
Location details
7205 Nolensville Rd, Nolensville, TN, 37135, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
CES installed a new HVAC system in our home in April of 2023. By June of 2023 there was a large water leak in our ceiling, directly below the new HVAC system. CES stated the system leaked due to an installation error. Within the one year of having the system installed we were required to place 3 service requests. Our home had a DRASTIC difference between the upstairs and downstairs. We placed our first service request with CES. They informed there was nothing that they could do and suggested closing vents in areas that we wa... read more
We recently contacted CES to have them service our unit that was not cooling. They came out and said it was low on refrigerant, so we paid to have them fill the unit. After 2 days, the unit was not working again, so we placed another call. They came out and said it was due to clogged air ducts, so they vacuumed the ducts out and said it would take up to 72 hours to fully cool. After 72 hours, the unit was not cooling (or starting), so another call was placed to inspect the unit. After the 3rd technician came out, he stated t... read more
Business response:
It is unfortunate that you experienced dissatisfaction with our level of service but not every issue with a mechanical system can be diagnosed on the first time around which can leave an unfavorable view in the mind of a customer and cause distrust. We have been in business over 25 years and have prided ourselves on working through these events with customers and not against them. However we felt there was bad tension between parties that could not be repaired and in our experience it is best to cut ties and refund any expen... read more
Frequently asked questions about Comfort Engineered Systems
How is Comfort Engineered Systems rated?
Comfort Engineered Systems has a 4.8 star rating with 406 reviews.
When is Comfort Engineered Systems open?
Comfort Engineered Systems is closed now. It will open at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com