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213 Nichols Blvd, Colorado Springs, CO, 80907, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have a rental property where the renter is in charge of the utilities and is current on his bill. Power was turned off by CSU yesterday morning because of a problem with a solar system that was installed incorrectly 3 years ago. I (the owner) was not notified prior to electric being turned off. Per CSU procedures, I was told that I was supposed to receive a certified letter giving me 2 days to rectify this problem. Apparently CSU sent this certified letter to the rental address - not the owners/landlord address. Once aware... read more
The price hike is absolutely ridiculous. Its about to be winter. This is predatory.
A lack of professionalism and severe organizational failures. A key issue is the profoundly lacking communication, contributing to a state of complete disorganization across the operation. The organization's financial practices are highly concerning. From non-transparent price increases to instances of overcharging, strongly indicate that the focus is on monetary gain rather than fundamental customer service or competency. The entire organization has more of a willingness to take advantage of customers rather than genuinely ... read more
They've actively refused to remove my name from an account even though I moved out back in May, paying the full balance.
I really appreciate the CSU service! Thank you so much for coming out and taking care of the house mast issue! You guys are awesome! I'm very grateful!
Colorado Springs Utilities has a 2.7 star rating with 39 reviews.
Colorado Springs Utilities is open now. It will close at 6:00 p.m.
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