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Colonial Village Retirement
- Retirement Homes
- Longview, TX
About this business
Location details
2910 N Eastman Rd, Longview, TX, 75605, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 7:00 a.m. to 7:00 p.m. |
camelot hemet ca stole money for my moms stay I am trying to file a complaint with holiday who represents them and they refer me back to the problem person who I've tried to resolve this problem with for 2 months now holiday sends me a bill for 7343.00 when they owe me money
Business response:
Emma, Thank you for sharing these concerns. We have shared your comments with local and regional leadership and are available directly at Feedback@HolidaySeniorLiving.com if you'd like to talk more.
These people are insensitive, lack of compassion. My mother had a fall and was put on Hospice and wasn't eating or having the room cleaned and they were still charging. My mother passed on the 8th of July and rent was paid in full on the 4th of July. My daughter came from out of town and spoke to the manager ( Roger) and he assured her the rent would be prorated. Rent was $2100. He later backtracked and said because we didn't give a thirty day notice she would be charged. They knew she was terminal within twenty-four hours o... read more
Business response:
My sincere condolences to you and your family on the loss of your mother. Thank you for taking the time to bring your family's experience to our attention. I've shared your concerns with our regional leadership. If you'd like to personally talk more, you can reach us directly at Feedback@HolidaySeniorLiving.com.
These people are insensitive, lack of compassion. My mother had a fall and was put on Hospice and wasn't eating or having the room cleaned and they were still charging. My mother passed on the 8th of July and rent was paid in full on the 4th of July. My daughter came from out of town and spoke to the manager ( Roger) and he assured her the rent would be prorated. Rent was $2100. He later backtracked and said because we didn't give a thirty day notice she would be charged. They knew she was terminal within twenty-four hours o... read more
Business response:
My sincere condolences to you and your family on the loss of your mother. Thank you for taking the time to bring your family's experience to our attention. I've shared your concerns with our regional leadership. If you'd like to personally talk more, you can reach us directly at Feedback@HolidaySeniorLiving.com.
These people are insensitive, lack of compassion. My mother had a fall and was put on Hospice and wasn't eating or having the room cleaned and they were still charging. My mother passed on the 8th of July and rent was paid in full on the 4th of July. My daughter came from out of town and spoke to the manager ( Roger) and he assured her the rent would be prorated. Rent was $2100. He later backtracked and said because we didn't give a thirty day notice she would be charged. They knew she was terminal within twenty-four hours o... read more
Business response:
My sincere condolences to you and your family on the loss of your mother. Thank you for taking the time to bring your family's experience to our attention. I've shared your concerns with our regional leadership. If you'd like to personally talk more, you can reach us directly at Feedback@HolidaySeniorLiving.com.
These people are insensitive, lack of compassion. My mother had a fall and was put on Hospice and wasn't eating or having the room cleaned and they were still charging. My mother passed on the 8th of July and rent was paid in full on the 4th of July. My daughter came from out of town and spoke to the manager ( Roger) and he assured her the rent would be prorated. Rent was $2100. He later backtracked and said because we didn't give a thirty day notice she would be charged. They knew she was terminal within twenty-four hours o... read more
Business response:
My sincere condolences to you and your family on the loss of your mother. Thank you for taking the time to bring your family's experience to our attention. I've shared your concerns with our regional leadership. If you'd like to personally talk more, you can reach us directly at Feedback@HolidaySeniorLiving.com.
These people are insensitive, lack of compassion. My mother had a fall and was put on Hospice and wasn't eating or having the room cleaned and they were still charging. My mother passed on the 8th of July and rent was paid in full on the 4th of July. My daughter came from out of town and spoke to the manager ( Roger) and he assured her the rent would be prorated. Rent was $2100. He later backtracked and said because we didn't give a thirty day notice she would be charged. They knew she was terminal within twenty-four hours o... read more
Business response:
My sincere condolences to you and your family on the loss of your mother. Thank you for taking the time to bring your family's experience to our attention. I've shared your concerns with our regional leadership. If you'd like to personally talk more, you can reach us directly at Feedback@HolidaySeniorLiving.com.
These people are insensitive, lack of compassion. My mother had a fall and was put on Hospice and wasn't eating or having the room cleaned and they were still charging. My mother passed on the 8th of July and rent was paid in full on the 4th of July. My daughter came from out of town and spoke to the manager ( Roger) and he assured her the rent would be prorated. Rent was $2100. He later backtracked and said because we didn't give a thirty day notice she would be charged. They knew she was terminal within twenty-four hours o... read more
Business response:
My sincere condolences to you and your family on the loss of your mother. Thank you for taking the time to bring your family's experience to our attention. I've shared your concerns with our regional leadership. If you'd like to personally talk more, you can reach us directly at Feedback@HolidaySeniorLiving.com.
My mom lived in the Regent, Corvallis, for eleven years. After suffering a stroke which required a move to a assisted living center I cannot get them to refund her "security Deposit". Contract clearly states "deposit may only be used by the landlord for non-payment". She was current in all payments. After a time period of six months I cannot get my mom's refund, calls locally and emails are to no avail and rarely returned. I wonder how many families deposits they financially keep capitalizing on their senior residents. Treme... read more
Business response:
Stephen, please know that we take your concerns seriously. We have shared your comments with local and regional leadership and are available directly at Feedback@HolidaySeniorLiving.com if you have future concerns.â??
My mom lived in the Regent, Corvallis, for eleven years. After suffering a stroke which required a move to a assisted living center I cannot get them to refund her "security Deposit". Contract clearly states "deposit may only be used by the landlord for non-payment". She was current in all payments. After a time period of six months I cannot get my mom's refund, calls locally and emails are to no avail and rarely returned. I wonder how many families deposits they financially keep capitalizing on their senior residents. Treme... read more
Business response:
Stephen, please know that we take your concerns seriously. We have shared your comments with local and regional leadership and are available directly at Feedback@HolidaySeniorLiving.com if you have future concerns.â??
Frequently asked questions about Colonial Village Retirement
How is Colonial Village Retirement rated?
Colonial Village Retirement has a 3.8 star rating with 67 reviews.
When is Colonial Village Retirement open?
Colonial Village Retirement is open now. It will close at 7:00 p.m.
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