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Colonial Village Retirement
- Retirement Homes
- Longview, TX
About this business
Location details
2910 N Eastman Rd, Longview, TX, 75605, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 7:00 a.m. to 7:00 p.m. |
My Aunt, Mrs. Alice *******, a resident at *********** since November of 1998, passed away in August of this year (2022). Her Estate checking account was billed another months rent the following month. She had also paid a full months deposit when she moved to ***********. Local management has told me repeatedly they have taken care of the problem and offered to return the over billing to the checking account and return 1/2 of the deposit. NOTHING HAS BEEN DONE as of November 3, 2022. If you have a relative living at *******... read more
Business response:
Ira, my sincere condolences to you and your family on the loss of your aunt. Our team is currently working to find a solution to this inconvenience. We will be following up with you soon, and you can contact us directly at customerservice@atriaseniorliving.com.
My Aunt, Mrs. Alice *******, a resident at *********** since November of 1998, passed away in August of this year (2022). Her Estate checking account was billed another months rent the following month. She had also paid a full months deposit when she moved to ***********. Local management has told me repeatedly they have taken care of the problem and offered to return the over billing to the checking account and return 1/2 of the deposit. NOTHING HAS BEEN DONE as of November 3, 2022. If you have a relative living at *******... read more
Business response:
Ira, my sincere condolences to you and your family on the loss of your aunt. Our team is currently working to find a solution to this inconvenience. We will be following up with you soon, and you can contact us directly at customerservice@atriaseniorliving.com.
My Aunt, Mrs. Alice *******, a resident at *********** since November of 1998, passed away in August of this year (2022). Her Estate checking account was billed another months rent the following month. She had also paid a full months deposit when she moved to ***********. Local management has told me repeatedly they have taken care of the problem and offered to return the over billing to the checking account and return 1/2 of the deposit. NOTHING HAS BEEN DONE as of November 3, 2022. If you have a relative living at *******... read more
Business response:
Ira, my sincere condolences to you and your family on the loss of your aunt. Our team is currently working to find a solution to this inconvenience. We will be following up with you soon, and you can contact us directly at customerservice@atriaseniorliving.com.
They accuse you of things you have not done they dont listen they scream at you from management in public and then they think they can call the police on you when theyre the ones screaming. They harass residence they dont know how to do the job they have a manager in charge she was not qualified and doesnt do her job her name is *****************************. Almost nobody likes her and we dont even know how she got the job because she cant do the job. Shes not professional in any way. She has no formal education and shes no... read more
camelot hemet ca stole money for my moms stay I am trying to file a complaint with holiday who represents them and they refer me back to the problem person who I've tried to resolve this problem with for 2 months now holiday sends me a bill for 7343.00 when they owe me money
Business response:
Emma, Thank you for sharing these concerns. We have shared your comments with local and regional leadership and are available directly at Feedback@HolidaySeniorLiving.com if you'd like to talk more.
camelot hemet ca stole money for my moms stay I am trying to file a complaint with holiday who represents them and they refer me back to the problem person who I've tried to resolve this problem with for 2 months now holiday sends me a bill for 7343.00 when they owe me money
Business response:
Emma, Thank you for sharing these concerns. We have shared your comments with local and regional leadership and are available directly at Feedback@HolidaySeniorLiving.com if you'd like to talk more.
camelot hemet ca stole money for my moms stay I am trying to file a complaint with holiday who represents them and they refer me back to the problem person who I've tried to resolve this problem with for 2 months now holiday sends me a bill for 7343.00 when they owe me money
Business response:
Emma, Thank you for sharing these concerns. We have shared your comments with local and regional leadership and are available directly at Feedback@HolidaySeniorLiving.com if you'd like to talk more.
camelot hemet ca stole money for my moms stay I am trying to file a complaint with holiday who represents them and they refer me back to the problem person who I've tried to resolve this problem with for 2 months now holiday sends me a bill for 7343.00 when they owe me money
Business response:
Emma, Thank you for sharing these concerns. We have shared your comments with local and regional leadership and are available directly at Feedback@HolidaySeniorLiving.com if you'd like to talk more.
camelot hemet ca stole money for my moms stay I am trying to file a complaint with holiday who represents them and they refer me back to the problem person who I've tried to resolve this problem with for 2 months now holiday sends me a bill for 7343.00 when they owe me money
Business response:
Emma, Thank you for sharing these concerns. We have shared your comments with local and regional leadership and are available directly at Feedback@HolidaySeniorLiving.com if you'd like to talk more.
Frequently asked questions about Colonial Village Retirement
How is Colonial Village Retirement rated?
Colonial Village Retirement has a 3.8 star rating with 67 reviews.
When is Colonial Village Retirement open?
Colonial Village Retirement is open now. It will close at 7:00 p.m.
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