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Colonial Grand at Scottsdale
- Apartments
- Scottsdale, AZ
About this business
Location details
6400 E Thomas Rd, Scottsdale, AZ, 85251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Lived here for one year, Worst apartment I ever stayed Run away from this place. If there is an option to give ZERO rating, I would have given that. I stayed here for only one year and ended up with a total move out charge of around $1k, with a 60% pro-rate for carpet replacement. You stay only for one year and you end up with a move out charge of $1K. This is ridiculous. They did not find any issues while I did the walk through and I agreed to pay around $200 for cleaning. They are charging me on top of that. If you want do... read more
Business response:
Thank you for making us aware of your concerns with move-out fees. We understand the burden that unexpected charges can cause, which is why we aim to be fair and transparent as we assess the condition of our apartments once residents decide to move. We're sorry that you feel our evaluations were unreasonable, and we also apologize if we didn't communicate our procedures adequately enough. We'll keep this in mind for the future so our service continues to improve. Best of luck.
Avoid this place Do not live here. This place has a gate, but it's all a sales ploy. Though for a while that I lived there they kept it closed, they intentionally started leaving it open. Well, then my car was broken into and stolen and shortly after, my expensive bike was stolen out of a heavy duty lock. After both thefts we told management and asked why the gate was left open. They denied that the gate was left open even though it was clearly left open for days and weeks at a time. Also, in the contract it states that they... read more
Bed Bugs Beware - No Notice to Current Residents This complex has a history of issues with Bed Bugs. Within 1 month of moving in, some college friends of mine had to move out because they couldn't get the bed bugs out of their apartment. Management didn't notify anyone of the bed bug issues. They didn't send notices to any neighbors or anyone at the complex. My friends did several different treatments before they eventually broke the lease. Like everyone else -- I thought there was no way it could happen to me too, right? Wr... read more
Business response:
We are so sorry to hear that you felt you received an inadequate response from staff regarding your pest issues, and we apologize for any resulting discomfort. We strive to provide safe, clean facilities, and part of our routine maintenance includes pest control services. That said, we are greatly concerned about the issues youve described and will begin looking into them to determine whether our policies and procedures need to be modified. Please call us at 866-620-1130.
Lived here 3 years, it was great I wish I didn't have to move. I've lived here the past 3 years and it's been great. Sherri and the office/maintenance staff have helped with anything I need and are very communicative. The apartment I lived in never had any issues. For occasional maintenance that was needed it was fixed promptly and with very little hassle. The grounds are always clean and well-tended. Free cable. The minor, MINOR complaints I could make, after thinking about it for a while: TVs in fitness center don't seem t... read more
Frequently asked questions about Colonial Grand at Scottsdale
How is Colonial Grand at Scottsdale rated?
Colonial Grand at Scottsdale has a 4.4 star rating with 217 reviews.
When is Colonial Grand at Scottsdale open?
Colonial Grand at Scottsdale is open now. It will close at 5:00 p.m.
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