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Colonial Grand at Cypress Cove
- Apartments
- Charleston, SC
About this business
Colonial Grand at Cypress Cove is the premier luxury apartment community located in Charleston's prestigious West Ashley area. Colonial Grand at Cypress Cove apartments are conveniently located minutes from historic downtown Charleston, I-26, major employers, fine shopping, and dining. Here you will enjoy extraordinary amenities and an endless array of interior details in resort style living. Colonial Grand at Cypress Cove is more than a community, it's a lifestyle.
Location details
3590 Mary Ader Ave, Charleston, SC, 29414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
It’s a trap DONT MOVE HERE! This apartment complex has the absolute worst customer service in the office. They are extremely rude all my neighbors cannot wait until their lease is up it’s like being in jail you’re counting the days till you can get out of here. The only time they are nice to you is when they’re trying to coerce you into signing a lease heed my advice run do not move here or you’ll be counting the days till you can get out like the rest of us.
Business response:
We must admit that your feedback is really disappointing, but we appreciate that you were willing to share it with us. Our No. 1 priority is maintaining resident comfort and satisfaction, and we're sorry that your interactions with some of our staff haven't met your expectations. Please know we're committed to making things right. At your earliest convenience, please call our resident care line at 866-620-1130 so we can obtain additional information that can be passed onto the respective team for resolution.
Dump They will basically let anyone move into this development. People coming home at 3am blasting music, waking up at 5am and making their car alarms go off to find their vehicle. Parking isn't assigned or numbered, wasps nests in all hallways, hallways disgusting and power washed once, maybe twice a year. Ridiculous fees for month to month and basically $4000 to break your lease no matter how many months left on it. This should be a halfway house and not labeled a community. AVOID!
Business response:
Thanks for your review. We regret you've been dissatisfied in our community and would like an opportunity to resolve your concerns including noise, parking, and maintenance. Please come by the leasing office or call us at 866-620-1130 at your earliest convenience.
Long Term Satisfied Resident I have lived here for seven years and love this apartment community. The atmosphere is friendly and the community is safe. I love that West Ashley Park is walking distance away and there are hidden paths that take you right to the middle of the park. The upgraded clubhouse has a nice workout and community center areas with Wi-Fi and plasma TVs in the gym and office and the pool is awesome. The apartments are roomy with an open layout and the gas fireplace provides warm ambiance during the fall an... read more
Housekeeping I lost my job but they are going to terminate me because I didn't have all the money for the rain to help me find a job and I'm working for is $8.00 can I get someone to help me I love the apartment is good I like the way I set up bathroom and bedrooms kitchen walk-in closet the washer and dryer closet I would love to stay here for free to be comfortable with my family
Business response:
We appreciate you taking the time to provide feedback and are thrilled that you love your apartment home. We hope that if you have any concerns or issues, you will visit our leasing office!
Frequently asked questions about Colonial Grand at Cypress Cove
How is Colonial Grand at Cypress Cove rated?
Colonial Grand at Cypress Cove has a 4 star rating with 180 reviews.
When is Colonial Grand at Cypress Cove open?
Colonial Grand at Cypress Cove is closed now. It will open at 9:00 a.m.
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