Collision Auto Glass & Calibration

M Cuter 

on Google

6 months ago

Great experience at Collision Auto Glass & Calibration. I was referred by Land Rover Portland. From the moment I called, Brad was very helpful and easy to work with. He walked me through the insurance claim and explained the process from start to finish. It took a few days for the insurance to process, but once they had my vehicle, the turnaround was quick—about 4 hours. Professional, flexible, and they even have a really sweet dog greeting customers. Highly recommend for window replacement! 

jessica 

on Google

3 months ago

From the very first phone call to the moment I picked up my car, the customer service was outstanding. Brad made the entire process easy and stress-free. He was professional, honest, and took the time to explain everything. When he inspected my windshield, he immediately recognized that the damage was consistent with a rock impact. He and the installer went above and beyond by taking detailed photos and offering to write a statement to help with my warranty claim—something he absolutely didn't have to do. It's rare to find... read more

lisa chapman 

on Google

2 months ago

From the moment I called, I was treated with kindness and professionalism. Everyone—from the staff who answered the phone to the technicians who completed the work—made the entire experience easy and stress-free. The lobby was exceptionally comfortable, and I truly felt like I was treated as family, not just another customer. The level of care, attention to detail, and customer service was outstanding. I highly recommend Collision Auto Glass & Calibration to anyone looking for honest, friendly, and top-quality service. Than... read more

Robert 

on Google

a month ago

I was quoted a 3-5 hour wait time to get my Jeep Grand Cherokee windshield replaced...they were done in 2.5 hours, complete with all the sensor calibrations. Their technician nicked the dash leaving a very small and almost unnoticeable cut. They were prompt to inform me and offered to send it in to get the dash repaired, or just accept it and knocked off some $$. I truly appreciated their immediate response and acceptance of responsibility. As it was extremely small, I just accepted the reduced price and can easily fix such ... read more

Justin Lin 

on Google

a month ago

There’s a reason these guys are top rated. Quality of service, communication, and overall experience was a 10/10. They worked with me and my insurance, schedule, and went above and beyond to make sure I got everything handled. Extremely happy with my experience and would highly recommend working with Eric and Kai over here.