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Collins Preserve
- Apartments
- Jacksonville, FL
About this business
Location details
5258 Collins Preserve Ln, Jacksonville, FL, 32244, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
I previously lived at Collins Preserve Apartments and unfortunately would not recommend it, especially for families. First, residents are charged for trash service, including box pickup, but the service was inconsistent at best. We followed the rules exactly as instructed — breaking boxes down and placing them out properly on the correct days — yet there were multiple times they simply did not pick them up. If we’re paying for a service, it should be completed fully, not halfway. Rent is also advertised around $1,400–$1,500,... read more
I had an apartment at Collins preserve for two years. It is a very nice and good place to stay. The rent is very expensive but it is worth it. Maintenance work very fast when there is an issue in your apartment. At times there were time when the pool was dirty, but they quickly cleaned it. There was times where people threw stuff out on the ground, but Maintenance clean every morning. I want to give a shout out to them and if you were looking for a place that is safe and nice. I highly recommend this place. They are very mil... read more
I lived in these apartments under a 15 month lease with the first month being free. It started out great with the management having monthly events, food trucks, and catering for the residents. That quickly ended after about 5 months. You may see a food truck every 2 to 3 months and the only event they have now is Friendsgiving. I will say the staff is nice for the most part but be ready to see new staff in the office every few months. I’ve complained about neighbors who have parties, play loud music til 3 am, and people with... read more
My experience with Collins Preserve has been extremely disappointing and raises serious concerns regarding customer service, transparency, and consumer protection. Communication is almost nonexistent. Phone calls and emails routinely go unanswered for days, requiring multiple attempts just to obtain basic information. This alone makes resolving any issue nearly impossible. I was denied based on an inaccurate background report generated by their third-party screening company — a company widely documented to have numerous laws... read more
Frequently asked questions about Collins Preserve
How is Collins Preserve rated?
Collins Preserve has a 4.3 star rating with 56 reviews.
When is Collins Preserve open?
Collins Preserve is closed now. It will open at 9:00 a.m.
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