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Collin Springs Behavioral Health
- Healthcare
- McKinney, TX
About this business
Location details
4650 W University Dr, McKinney, TX, 75071, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My son just got out of this facility last week. He was there for 13 days. Special needs autistic and intellectual disability. There was one tech named Ron who was very mean to him. Some of the staff definitely need training in autism. The communication is poor. The doctors waited 10 days to adjust my son’s medications when he was being combative with staff from day 1. Ended up having to get injections because the doctors didn’t do their jobs. He did have some great people working with him though. Shout out to Coach and Ford!... read more
Doctors LIE to patients here, they withhold basic hygiene needs for over 36 hours, and are extremely disorganized. I watched someone escape when I first visited my family here. THEY WILL NOT HELP YOU, THEY ONLY CARE ABOUT THE MONEY. If you are considering voluntarily seeking help, they will force you to stay.
My son just left there today. He was originally sent by his psychiatrist because she wanted to try him on new medication however she wanted him monitored 24/7 to make sure his body adjusted properly. The intake was an incredibly long process and took much longer than the posters stated it would take. After 3 days being there, he still was not on any new medication. I called and I was told a Dr would call me back. When I advised the dr that the whole reason he was there was to be placed on new medication and to be monitored, ... read more
My son just left there today. He was originally sent by his psychiatrist because she wanted to try him on new medication however she wanted him monitored 24/7 to make sure his body adjusted properly. The intake was an incredibly long process and took much longer than the posters stated it would take. After 3 days being there, he still was not on any new medication. I called and I was told a Dr would call me back. When I advised the dr that the whole reason he was there was to be placed on new medication and to be monitored, ... read more
Collin Springs is the living proof of why the American healthcare system fails. We are simply seeking improvement, and we acknowledge that we placed our trust in Collin Springs. We were wrong to believe that help would arrive and that we would be in touch with the patient, as the facility staff had assured us. Allow me to share with you the issues we encountered: ineffective communication, long waiting time, and deficient service. Staff members did not know what was happening in the facility. For example, I had a lady let us... read more
Frequently asked questions about Collin Springs Behavioral Health
How is Collin Springs Behavioral Health rated?
Collin Springs Behavioral Health has a 2.4 star rating with 118 reviews.
When is Collin Springs Behavioral Health open?
Collin Springs Behavioral Health is closed now. It will open on Monday at 9:00 a.m.
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