Collin County Physicians

Lisa M. 

on Google

7 months ago

Dr. Chavda and the entire staff at Collin County Physicians are truly exceptional. After moving here five years ago, our family struggled to find the right fit; we found that most large practices primarily directed us to assistants rather than the physicians themselves. From the moment I walked in, I felt heard and respected. It is rare to find a doctor who provides such genuine, personalized care. We are so grateful to have finally found a practice that prioritizes the patient experience. 

Rebeca Marley 

on Google

7 months ago

I had an excellent experience with Dr. Chavda and his office. He was able to see me the same day I called, which speaks volumes about his commitment to patient care. Dr. Chavda was attentive, compassionate, and took the time to thoroughly listen to my concerns. He asked detailed questions and made sure I felt comfortable and understood. He also accommodated my availability and promptly scheduled a telehealth appointment. I highly recommend this office and will definitely be returning. 

Jagruthi Bannela 

on Google

3 months ago

For an urgent care, its good, but when it comes to returning the deposit payment, they won’t respond to you on time and won’t help you at all. They take your deposit and insurance details at the time of your visit and never return the deposit back or at-least send us the invoice or no absolutely no update at all. I called in multiple times but they always tell me they are going to call me back and are looking into it but they never call back. 

Alyssa F 

on Google

6 months ago

Doctor and front desk were great, but I still have a $200.00 charge on my account when I was told it will fall off. Response for the owner: Thank you for your response. I am a bit surprised by the tone of your reply. For context, I work at a freestanding ER, so if this had been a true emergency, I would have gone there. Instead, I called ahead to confirm urgent care costs and was also looking for a PCP. Given your strong reviews, I thought this would be a good fit for both. Before making payment, I confirmed this would be... read more

M J 

on Google

5 months ago

I feel compelled to share my experience. I initially went to this office because they were open late and I was concerned about my health. Unfortunately, the experience afterward became extremely unprofessional. I had ongoing issues getting follow-up communication regarding my lab results and ultimately had to contact the office myself to have results uploaded to the patient portal twice. 9 months later (It took them 9 months to file with my insurance), I received billing that did not align with what I believed had been dis... read more