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Cold Stone Creamery
- Ice Cream & Frozen Yogurt
- San Jose, CA
About this business
Location details
925 Blossom Hill Rd, San Jose, CA 95123, San Jose, CA, 95123, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to 9:00 p.m. | |
| Sat | 11:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:45 p.m. |
We had 2 like it size ice cream (1 in cone 1 in cup which both comes with 1 topping each). One of us didn't want to topping and gave it to the other (AND TOLD THE STAFF MEMBER TO GIVE MY TOPPING TO THE OTHER PERSON) and we asked them to put in on the side (which they did both toppings in 1 cup). But they charged extra because they viewed as 1 customer asked 2 toppings which is so low! It wasn't even mixed in! We would have given only 1 star because we really like Cold Stone so 2 this time! Last time when we were here, the st... read more
A lot of that you are paying for cold stone is the service, and the service is lacking herr. Did not appreciate how Stephany would only take our order near the icecream (why??) When we were near the toppings. Also we had two kids and when we asked if they had anything smaller she said yes but it was too late because she already made a like it size.
Viviana is the best in customer service, nice and polite, good sampling, very well informed about the flavors, toppings and services with a smile. She made the experience really enjoyable. Thank you!
Genuinely impressed by how this place handles every kind of occasion. We've now been for a casual midweek dinner, a slightly fancier anniversary night, and a chaotic family lunch — and they nailed all three. The food is consistently brilliant whatever you're ordering, and the staff seem to instinctively read what kind of evening you want and pitch the service accordingly. Quiet and attentive for a date night, warm and patient for the family chaos, smooth and professional for the anniversary. That kind of flexibility is rare.... read more
Loved the Oreo cream with almonds . Staff were friendly and hard working
Frequently asked questions about Cold Stone Creamery
How is Cold Stone Creamery rated?
Cold Stone Creamery has a 2.8 star rating with 12 reviews.
When is Cold Stone Creamery open?
Cold Stone Creamery is open now. It will close at 10:00 p.m.
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