This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Cold Stone Creamery
- Ice Cream & Frozen Yogurt
- San Jose, CA
About this business
Location details
925 Blossom Hill Rd, San Jose, CA 95123, San Jose, CA, 95123, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to 9:00 p.m. | |
| Sat | 11:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:45 p.m. |
Esme deserves a raise! The customer service at this location was truly outstanding. I had accidentally called this store instead of the Valley Fair location, and thank goodness for Esme she went above and beyond to help me. She was kind, patient, and incredibly helpful. I can only hope Valley Fair hires a manager like her someday. I do not recommend the Valley Fair location at all. “Oscar” gave me, hands down, the worst customer service I’ve received in all my 67 years. Esme, on the other hand, was amazing from start to fini... read more
They made the wrong kind of ice cream cake for a birthday party. Niece was very excited for her first ice cream cake for her 10th birthday, and requested Oreos cookies and Cream, so we ordered it. When the time to cut the cake came, we cut it to find a chocolate ice cream cake. The order said cookies and cream, the receipt said cookies and cream, and they didnt make the right cake. Don't go here if you want a specific kind of Ice Cream for your kid's birthday party cake. When we asked them to right the wrong, they said "but ... read more
Wow. How hard is it to give a smile??? The girl tho helped me didn’t say anything .
I came here to eat ice cream. The vanilla, chocolate and Oreo ice creams were great. The service was fast and nice. Thank you Esme for best service and smiling .
Frequently asked questions about Cold Stone Creamery
How is Cold Stone Creamery rated?
Cold Stone Creamery has a 3 star rating with 4 reviews.
When is Cold Stone Creamery open?
Cold Stone Creamery is closed now. It will open at 11:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com