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Cold Stone Creamery

2.3

About this business

Location details

3910 Center St NE, Salem, OR 97301, Salem, OR, 97301, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 10:00 p.m.
Tue11:00 a.m. to 10:00 p.m.
Wed11:00 a.m. to 10:00 p.m.
Thu11:00 a.m. to 10:00 p.m.
Fri11:00 a.m. to 10:00 p.m.
Sat11:00 a.m. to 10:00 p.m.
Sun11:00 a.m. to 10:00 p.m.
2.315 reviews
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Trevor Robertson's profile image
Trevor Robertson 
3 months ago

The employee is nice and I order founder’s favorite. They make great ice cream! 

Eviljames88's profile image
Eviljames88 
4 months ago

Really fun place to grab some ice-cream.. hand made chopped up an all. 

Amy Johansen's profile image
Amy Johansen 
4 months ago

Well Cold Stone is Cold Stone. Unfortunately, at this store the staff was totally checked out to anyone who wasn't having ice cream mixed. The employees were totally lethargic and borderline disoriented, unlike my other visits to this location a couple years ago, and I don't know what's happened between then and now. We had no greeting upon coming in, we were there 5 minutes, again, no greeting, no 'I'll be right with you', not even a sideways glance our way. They appeared to be averting their eyes from us, they were not eve... read more

CGomez's profile image
CGomez 
6 months ago

Really disappointed with my experience here. The employees had tubs of ice cream just sitting out on the countertops instead of keeping them in the freezer. I’m guessing it’s to make scooping easier, but that’s no excuse — there were flies hovering over the ice cream. It’s unhygienic and honestly kind of gross. Definitely not what I expect when going out for a treat. 

Melissa R's profile image
Melissa R 
7 months ago

Monica L needs to learn customer service. I’ve been in there 4 times in past month and every time she makes my order, it’s lacking in toppings and filling container. Please learn how to pack a container and give the customer the proper amount that they have paid for. Ridiculous to pay $12 for ice cream and only get 3/4th of a container. 

Frequently asked questions about Cold Stone Creamery

How is Cold Stone Creamery rated?

Cold Stone Creamery has a 2.3 star rating with 15 reviews. 

When is Cold Stone Creamery open?

Cold Stone Creamery is open now. It will close at 10:00 p.m. 

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