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3910 Center St NE, Salem, OR 97301, Salem, OR, 97301, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 11:00 a.m. to 10:00 p.m. | |
Tue | 11:00 a.m. to 10:00 p.m. | |
Wed | 11:00 a.m. to 10:00 p.m. | |
Thu | 11:00 a.m. to 10:00 p.m. | |
Fri | 11:00 a.m. to 10:00 p.m. | |
Sat | 11:00 a.m. to 10:00 p.m. | |
Sun | 11:00 a.m. to 10:00 p.m. |
Well Cold Stone is Cold Stone. Unfortunately, at this store the staff was totally checked out to anyone who wasn't having ice cream mixed. The employees were totally lethargic and borderline disoriented, unlike my other visits to this location a couple years ago, and I don't know what's happened between then and now. We had no greeting upon coming in, we were there 5 minutes, again, no greeting, no 'I'll be right with you', not even a sideways glance our way. They appeared to be averting their eyes from us, they were not eve... read more
Really disappointed with my experience here. The employees had tubs of ice cream just sitting out on the countertops instead of keeping them in the freezer. I’m guessing it’s to make scooping easier, but that’s no excuse — there were flies hovering over the ice cream. It’s unhygienic and honestly kind of gross. Definitely not what I expect when going out for a treat.
Monica L needs to learn customer service. I’ve been in there 4 times in past month and every time she makes my order, it’s lacking in toppings and filling container. Please learn how to pack a container and give the customer the proper amount that they have paid for. Ridiculous to pay $12 for ice cream and only get 3/4th of a container.
Had Line going out the door! Asked to use bathroom and was told they dont work after watching employee leave them! Your restrooms advertise available if asked! Slow service, poor accommodations!
This is the first time I write a review about a place, but never had an experience like yesterday. This was the first time I went to eat an ice cream to this place. I am going to start with the service, they are really rude, with the face of not wanting to be there at all. When was our time to order they made faces at us with a dislike. I even felt their contempt for the fact that we were Latinas. When was the time to pay they threw the pen at us since we did not hear the first time when the girl said we had to return the si... read more
Cold Stone Creamery has a 1.9 star rating with 13 reviews.
Cold Stone Creamery is open now. It will close at 10:00 p.m.
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