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Cold Stone Creamery

3.5

About this business

Cold Stone Creamery offers the Ultimate Ice Cream Experience. Ice Cream, Cakes, Shakes, Birthday Cake the Way You Want It 

Location details

131 E Franklin St, Chapel Hill, NC 27514, Chapel Hill, NC, 27514, United States

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WeekdayScheduleStatus
Mon12:00 p.m. to 10:00 p.m.
Tue12:00 p.m. to 10:00 p.m.
Wed12:00 p.m. to 10:00 p.m.
Thu12:00 p.m. to 10:00 p.m.
Fri12:00 p.m. to 10:30 p.m.
Sat12:00 p.m. to 10:30 p.m.
Sun12:00 p.m. to 10:00 p.m.
3.519 reviews
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Jocelin Gonzalez's profile image
Jocelin Gonzalez 
on Google
a week ago

Very disappointing experience. One of the employees treated me with a terrible attitude and didn’t care that there was a fly in my ice cream. She still tried to mix it like nothing happened. I’m sorry I left, but I wasn’t going to pay for or eat ice cream with a fly in it. Totally unacceptable. 

Jina P's profile image
Jina P 
on Google
a month ago

This place is must visit when I have my extended family in town! Freshness of their icecream and especially their coffee lovers is our family favorite would definitely recommend this place when you visit Franklin street! 

Alan Cobb's profile image
Alan Cobb 
on Google
a month ago

I’ve been to this location multiple times, and each time I’ve encountered the same rude girl working behind the counter. She’s a white girl with a nasty attitude—rolling her eyes, slamming things down, and treating both customers and her own coworkers with complete disrespect. It’s honestly embarrassing to watch. The way she acted toward her coworker today was disgusting—I genuinely felt bad for that employee. If I were in her shoes, I wouldn’t have tolerated that for a second. This isn’t a one-time issue either. Every time ... read more

Komal Wadi's profile image
Komal Wadi 
on Google
a month ago

My happy spot for a sweet escape, Good vibes and Great Flavors. Every scoop tastes creamy, rich, and perfectly balanced in sweetness. The staff are friendly and helpful, always ready with great recommendations. The ambiance of the store feels cozy and inviting, making it the perfect place to enjoy a sweet treat with friends or family. Spot is definitely worth a visit! 

Pornima Malve's profile image
Pornima Malve 
on Google
a month ago

The ice cream is always fresh and creamy, with flavors that surprise and satisfy my sweet tooth. The staff creates a warm, welcoming vibe that makes me feel right at home. I love how the store offers fun toppings and creative combos that keep things exciting. The place has a warm and fun feel to it, whether you’re there alone or with friends. Plus, the cakes they have are surprisingly good, super moist, and full of flavor. Highly Recommend. 

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Frequently asked questions about Cold Stone Creamery

How is Cold Stone Creamery rated?

Cold Stone Creamery has a 3.5 star rating with 19 reviews. 

When is Cold Stone Creamery open?

Cold Stone Creamery is open now. It will close at 10:00 p.m.  

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