This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Cold Stone Creamery offers the Ultimate Ice Cream Experience. Ice Cream, Cakes, Shakes, Birthday Cake the Way You Want It
131 E Franklin St, Chapel Hill, NC 27514, Chapel Hill, NC, 27514, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 p.m. to 10:00 p.m. | |
Tue | 12:00 p.m. to 10:00 p.m. | |
Wed | 12:00 p.m. to 10:00 p.m. | |
Thu | 12:00 p.m. to 10:00 p.m. | |
Fri | 12:00 p.m. to 10:30 p.m. | |
Sat | 12:00 p.m. to 10:30 p.m. | |
Sun | 12:00 p.m. to 10:00 p.m. |
Very disappointing experience. One of the employees treated me with a terrible attitude and didn’t care that there was a fly in my ice cream. She still tried to mix it like nothing happened. I’m sorry I left, but I wasn’t going to pay for or eat ice cream with a fly in it. Totally unacceptable.
This place is must visit when I have my extended family in town! Freshness of their icecream and especially their coffee lovers is our family favorite would definitely recommend this place when you visit Franklin street!
I’ve been to this location multiple times, and each time I’ve encountered the same rude girl working behind the counter. She’s a white girl with a nasty attitude—rolling her eyes, slamming things down, and treating both customers and her own coworkers with complete disrespect. It’s honestly embarrassing to watch. The way she acted toward her coworker today was disgusting—I genuinely felt bad for that employee. If I were in her shoes, I wouldn’t have tolerated that for a second. This isn’t a one-time issue either. Every time ... read more
My happy spot for a sweet escape, Good vibes and Great Flavors. Every scoop tastes creamy, rich, and perfectly balanced in sweetness. The staff are friendly and helpful, always ready with great recommendations. The ambiance of the store feels cozy and inviting, making it the perfect place to enjoy a sweet treat with friends or family. Spot is definitely worth a visit!
The ice cream is always fresh and creamy, with flavors that surprise and satisfy my sweet tooth. The staff creates a warm, welcoming vibe that makes me feel right at home. I love how the store offers fun toppings and creative combos that keep things exciting. The place has a warm and fun feel to it, whether you’re there alone or with friends. Plus, the cakes they have are surprisingly good, super moist, and full of flavor. Highly Recommend.
Cold Stone Creamery has a 3.5 star rating with 19 reviews.
Cold Stone Creamery is open now. It will close at 10:00 p.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com