Cold Stone Creamery

Hayxa Tandron 

on Google

2 months ago

I wish I could give 0 stars. Jojo was so rude disrespectful and made this entire experience so uncomfortable. When I told him my order he rolled his eyes and sighed and walked away “annoyed” to put the ice cream scoopers he had down while shaking his head . At first, I thought maybe I took it the wrong way so I let it go. I asked him to please put whip cream on my 2 shakes he just made, I told him 3 times, when he handed them to me there was no whip cream and I asked again politely, well he became very upset and annoyed yet ... read more

Nerissa Jones 

on Google

2 months ago

Ordered on Uber Eats on 1/6, noticed that the texture was off. It tasted as though the ice cream had melted and they allowed it to refreeze. I thought maybe it was a one off, discarded the 2 ice creams. I had my son place the same order on 1/7, hoping whatever happened the day prior would be corrected. NOT! Ice Cream was delivered and same texture as if it had been refrozen. I called to communicate my concern, to be told exactly what I expected, their freezer went down a day before I placed my first order. SHAME ON YOU ALL!!... read more

M S 

on Google

4 months ago

Terrible experience at this Cold Stone. The girl working there was unbelievably rude — no greeting, no smile, just attitude. She acted like helping customers was a chore and made the whole thing super uncomfortable. If you hate your job that much, maybe don’t take it out on customers. Won’t ever come back to this location, and I wouldn’t recommend it to anyone. 

Erin McCarty Bloomquist 

on Google

6 months ago

Nice staff, but they use so much Fabulousa that the cones taste like cleaning chemicals.