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Cold Stone Creamery
- Ice Cream & Frozen Yogurt
- Crown Point, IN
About this business
Location details
11 W 112th Ave, Crown Point, IN 46307, Crown Point, IN, 46307, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
They were supposed to sing a little jingle when I tipped and I tipped five dollars and they wouldn’t even sing the jingle. I asked them about it and they said no! And then the top that off I live maybe 5 mins away and my ice cream was completely melted literally all liquid unbelievable. I can’t believe this
They had 4 people working behind the counter. The cashier was making something and ignored two people at the counter including me. I got home and one quart was completely melted and the other was literally freezer burnt and soft crunchy. We live 15 minutes away and the ac was on the whole time.
I don’t know if it is a race issue or customer service issue but they need a training session at this location ASAP! Several times I’ve been to this location and stood at the counter without any other customers in the store and was not greeted or acknowledged for several minutes. There was even a manager there tonight and she looked me dead in my eyes and didn’t ask if I needed help or instruct any of her employees to help me. There were at least 5 employees working. Not one asked if they could help or say I’ll be with you i... read more
Frequently asked questions about Cold Stone Creamery
How is Cold Stone Creamery rated?
Cold Stone Creamery has a 2.2 star rating with 13 reviews.
When is Cold Stone Creamery open?
Cold Stone Creamery is open now. It will close at 9:00 p.m.
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