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Cold Stone Creamery
- Ice Cream & Frozen Yogurt
- Crown Point, IN
About this business
Cold Stone Creamery offers the Ultimate Ice Cream Experience. Ice Cream, Cakes, Shakes, Birthday Cake the Way You Want It
Location details
11 W 112th Ave, Crown Point, IN 46307, Crown Point, IN, 46307, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
They had 4 people working behind the counter. The cashier was making something and ignored two people at the counter including me. I got home and one quart was completely melted and the other was literally freezer burnt and soft crunchy. We live 15 minutes away and the ac was on the whole time.
I don’t know if it is a race issue or customer service issue but they need a training session at this location ASAP! Several times I’ve been to this location and stood at the counter without any other customers in the store and was not greeted or acknowledged for several minutes. There was even a manager there tonight and she looked me dead in my eyes and didn’t ask if I needed help or instruct any of her employees to help me. There were at least 5 employees working. Not one asked if they could help or say I’ll be with you i... read more
Expensive stale waffle cones. Not worth it.
VERY RUDE!! If I could give a 0 I would. I went into the store 5 minutes ago and stood at the ice cream scooping counter. 3 employees walked past and said nothing to me. Very poor customer service. I will not return.
Frequently asked questions about Cold Stone Creamery
How is Cold Stone Creamery rated?
Cold Stone Creamery has a 2.5 star rating with 11 reviews.
When is Cold Stone Creamery open?
Cold Stone Creamery is closed now. It will open at 11:00 a.m.
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