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Cold Stone Creamery offers the Ultimate Ice Cream Experience. Ice Cream, Cakes, Shakes, Birthday Cake the Way You Want It
3235 Cinema Point, Colorado Springs, CO 80922, Colorado Springs, CO, 80922, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 p.m. to 9:00 p.m. | |
Tue | 12:00 p.m. to 9:00 p.m. | |
Wed | 12:00 p.m. to 9:00 p.m. | |
Thu | 12:00 p.m. to 9:00 p.m. | |
Fri | 12:00 p.m. to 9:00 p.m. | |
Sat | 12:00 p.m. to 9:00 p.m. | |
Sun | 12:00 p.m. to 9:00 p.m. |
The ice cream was decent, but the service was completely unacceptable. There were five young employees working during our visit, yet three of them were either standing around talking or glued to their phones. It took nearly 20 minutes to get in and out not because it was busy, but because the staff was unmotivated and disorganized. One of the employees (the only male on shift) clocked out and lingered in the shop, loudly chatting with the staff from across the counter. This was a huge distraction, especially for the blonde g... read more
I used to love cold stone it was my favorite ice cream. Until either they got rid of their yellow cake add in or they just leave it as an add on selection online so you can pay for it and never get any. This is literally ATLEAST the 5th time this has happened. You pay $25 for a pint of ice cream and you hope you are going to get what you paid for but it’s a waste of money. Super disappointed.
Napkins all over the floor, food debris all over the counters. 5 kids behind the counter, some of them throwing the food at other employees, others joking around, only a few tending the customers in line. Pretty disappointing.
Great selections and fast service.
Cold Stone Creamery has a 1.9 star rating with 15 reviews.
Cold Stone Creamery is closed now. It will open at 12:00 p.m.
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