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Cold Stone Creamery
- Ice Cream & Frozen Yogurt
- Hampton, VA
About this business
Location details
1986 Power Plant Pkwy, Hampton, VA 23666, Hampton, VA, 23666, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 9:00 p.m. | |
| Sat | 11:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
The young lady working 10/11 was dismissive when helping me. Had to wait for an online order that was said to have been ready 3 hours prior, and then given the wrong order . (Corrected before I left thankfully. ) She was also ‘correcting’ another employee by yelling across the floor that they need to do their task differently. Seems like communication needs a little work. The gentleman that ended up helping me and correcting the order was working quickly and very friendly.
HEALTH CODE VIOLATION WAITING TO HAPPEN! Yellow stained ceilings, gaps of air between walls and doors, melted ice cream, stained walls, chipping paint. Went here and as soon as I seen how bad it was inside, and as they were scooping the ice cream, it was melting in their scoops. By far the worst Coldstone I've ever seen.
Past two experiences with this store have been horrible. July 6, placed a pickup order. They didn’t have the nondairy in stock. I had to demand a refund after they repeatedly denied giving me one, stating they could only make something with a different flavor. I had to stay about 30 minutes while an employee called their boss, and then left, waiting about an hour to receive a call about any refund. Did eventually get it a week later. Today, Sept 6, placed a delivery order for nondairy, a creation they were promoting, and the... read more
They definitely do not open by the times listed on the door
Went in placed an online order they didn’t have my stuff $20 gone down the drain and they don’t do refunds ! I’m pregnant and upset not even from here was passing through they don’t even sell the taco icecream here ! I won’t be coming back .
Frequently asked questions about Cold Stone Creamery
How is Cold Stone Creamery rated?
Cold Stone Creamery has a 1.6 star rating with 14 reviews.
When is Cold Stone Creamery open?
Cold Stone Creamery is closed now. It will open at 11:00 a.m.
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