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Cold Stone Creamery

2.9

About this business

Cold Stone Creamery offers the Ultimate Ice Cream Experience. Ice Cream, Cakes, Shakes, Birthday Cake the Way You Want It 

Location details

4150 W Jefferson Blvd Ste K5, Fort Wayne, IN 46804, Ste K5, Fort Wayne, IN, 46804, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 9:00 p.m.
Tue11:00 a.m. to 9:00 p.m.
Wed11:00 a.m. to 9:00 p.m.
Thu11:00 a.m. to 9:00 p.m.
Fri11:00 a.m. to 10:00 p.m.
Sat11:00 a.m. to 10:00 p.m.
Sun11:00 a.m. to 9:00 p.m.
2.920 reviews
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Meta Made's profile image
Meta Made 
on Google
3 days ago

Unrelated, the ice cream is good 

Sierra Schwartz's profile image
Sierra Schwartz 
on Google
2 weeks ago

I was picking up ice cream tonight and there was a 2 or 3 year old girl outside vomiting. Her dad was helping her and I went in and asked for a small cup of water to take her so that she could rinse the vomit from her mouth. An employee at Cold Stone told me that they could not give the small child water and someone would have to buy her a bottle of water. I cannot understand not having empathy. Especially for a child. 

Karen Kritzman's profile image
Karen Kritzman 
on Google
3 weeks ago

I took my grandson to Cold Stone for his birthday. He loves the variety of ice cream flavors and the choice of toppings. Plus it's fun to watch them make your ice cream treat. The ice cream is so delicious!! 

Marina Moon's profile image
Marina Moon 
on Google
4 weeks ago

We came and were kinda finishing up it was 10 minutes to close so we were just finishing and there was a really passive aggressive girl who turned the lights off on us and started slamming the chairs on the table and looking at us. This was still before close and we were already getting up but they never even said a word to us about they were closing up just the girl kept giving us dirty side glances and telling the other girls to hurry up and lock the door. So by 9:53 we were out and they were running to lock the door. I ge... read more

Jon Hembree's profile image
Jon Hembree 
on Google
a month ago

Customer service very poor. People need a lot of training because today was the poorest excuse for a Cold Stone i have ever seen. Won't be back. Pathetic 

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Frequently asked questions about Cold Stone Creamery

How is Cold Stone Creamery rated?

Cold Stone Creamery has a 2.9 star rating with 20 reviews. 

When is Cold Stone Creamery open?

Cold Stone Creamery is closed now. It will open at 11:00 a.m. 

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