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Cold Stone Creamery

3.0

About this business

Location details

301 S McDowell Blvd C, Petaluma, CA 94954, Ste C, Petaluma, CA, 94954, United States

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WeekdayScheduleStatus
Mon12:00 p.m. to 9:00 p.m.
Tue12:00 p.m. to 9:00 p.m.
Wed12:00 p.m. to 9:00 p.m.
Thu12:00 p.m. to 9:00 p.m.
Fri12:00 p.m. to 10:00 p.m.
Sat12:00 p.m. to 10:00 p.m.
Sun12:00 p.m. to 9:00 p.m.
3.03 reviews
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Paul Primal's profile image
Paul Primal 
on Google
3 weeks ago

Extremely sweet staff! This review is not directed towards the staff but rather possibly to the maintenance tech or whoever controls the equipment. More than once I received melted ice cream. Literally, when I walked out the door I noticed the mango sorbet was melted.... I felt bad going back and was also informed that replacing my melted ice cream was a 'one time thing.' Would you please be so kind to ask the repairman to fix the ice cream fridge temperatures (lower it to make the ice cream not melt) and can you also ask th... read more

Kayley Shepro's profile image
Kayley Shepro 
on Google
3 weeks ago

Quick and friendly service. We had many questions (young kids) and were given service with a smile the whole time. 

Sarah Pons's profile image
Sarah Pons 
on Google
3 months ago

Ice cream was ok. I was just so surprised that they turned the lights off as I was in the store buying my ice cream. The person helping me laughted she thought it was funny. This was at 8:20 when they close at 9:00. 

abril H. Bustamante's profile image
abril H. Bustamante 
on Google
7 months ago
Just Me's profile image
Just Me 
on Google
11 months ago

I don’t like leaving reviews but this was necessary. This place was really bad, like any other place that relies on its employees for any customer service. Employees these days are either just plain stupid or don’t care or lazy. I simply asked for a signature coffee flavor and asked if I could have 1/2 coffee and 1/2 chocolate ice cream instead of all coffee. You would thought I asked them for their first born for my generation or their cell phone for this youngster’s generation. She argued with me that this was not possible... read more

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Frequently asked questions about Cold Stone Creamery

How is Cold Stone Creamery rated?

Cold Stone Creamery has a 3 star rating with 3 reviews. 

When is Cold Stone Creamery open?

Cold Stone Creamery is closed now. It will open at 12:00 p.m. 

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