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301 S McDowell Blvd C, Petaluma, CA 94954, Ste C, Petaluma, CA, 94954, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 p.m. to 9:00 p.m. | |
Tue | 12:00 p.m. to 9:00 p.m. | |
Wed | 12:00 p.m. to 9:00 p.m. | |
Thu | 12:00 p.m. to 9:00 p.m. | |
Fri | 12:00 p.m. to 10:00 p.m. | |
Sat | 12:00 p.m. to 10:00 p.m. | |
Sun | 12:00 p.m. to 9:00 p.m. |
Extremely sweet staff! This review is not directed towards the staff but rather possibly to the maintenance tech or whoever controls the equipment. More than once I received melted ice cream. Literally, when I walked out the door I noticed the mango sorbet was melted.... I felt bad going back and was also informed that replacing my melted ice cream was a 'one time thing.' Would you please be so kind to ask the repairman to fix the ice cream fridge temperatures (lower it to make the ice cream not melt) and can you also ask th... read more
Quick and friendly service. We had many questions (young kids) and were given service with a smile the whole time.
Ice cream was ok. I was just so surprised that they turned the lights off as I was in the store buying my ice cream. The person helping me laughted she thought it was funny. This was at 8:20 when they close at 9:00.
I don’t like leaving reviews but this was necessary. This place was really bad, like any other place that relies on its employees for any customer service. Employees these days are either just plain stupid or don’t care or lazy. I simply asked for a signature coffee flavor and asked if I could have 1/2 coffee and 1/2 chocolate ice cream instead of all coffee. You would thought I asked them for their first born for my generation or their cell phone for this youngster’s generation. She argued with me that this was not possible... read more
Cold Stone Creamery has a 3 star rating with 3 reviews.
Cold Stone Creamery is closed now. It will open at 12:00 p.m.
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