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Cold Stone Creamery
- Ice Cream & Frozen Yogurt
- Poway, CA
About this business
Cold Stone Creamery offers the Ultimate Ice Cream Experience. Ice Cream, Cakes, Shakes, Birthday Cake the Way You Want It
Location details
14797 Pomerado Rd Bldg 2-A, Poway, CA 92064, Poway, CA, 92064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 9:00 p.m. | |
| Tue | 12:00 p.m. to 9:00 p.m. | |
| Wed | 12:00 p.m. to 9:00 p.m. | |
| Thu | 12:00 p.m. to 9:00 p.m. | |
| Fri | 12:00 p.m. to 9:00 p.m. | |
| Sat | 12:00 p.m. to 9:00 p.m. | |
| Sun | 12:00 p.m. to 9:00 p.m. |
I went to this location on Saturday just to treat myself with some ice-cream. If I could give this place ZERO stars I would! The teens running this place is beyond disgrace, full of attitude, disrespect and I do think they are price gouging for ice-cream at this location. Also, God forbid if you ask them for something small like hot fudge as extra, they charge you an inflated fee for an add when you have already spent $15.00 on an ice-cream. I have been to this location 2 times and I will not be returning for sure.
Went in to get my kids ice cream. We told the guy that was helping us that our son has a severe allergy to peanut. Normally the protocol is that they will get a new batch in the back away from possible cross contamination. All this guy did was take the spoons and rinse with hot water and continue to get the ice cream where it was possibly crossed contaminated with the other flavors. He didn't take us seriously as he saw rinsing with hot water is good enough. We didn't feel right because there was a lack of knowledge on how t... read more
One of the worst cold stone location in town, avoid at all cost. We ordered chocolate devotion “ours” size to take home. The guy took disproportionate ingredients to make it and then he makes only 3/4th of the box ice cream and then put chocolate ice cream on top 1/4th portion. Worst experience ever.
Had a reward in my account so I came to this location to use it! The guy working said he couldn’t find my reward even though I pulled up my app and showed him the reward. Instead of honoring it, he took back the icecream and told me to come back tomorrow. Weird customer service.
Frequently asked questions about Cold Stone Creamery
How is Cold Stone Creamery rated?
Cold Stone Creamery has a 1 star rating with 3 reviews.
When is Cold Stone Creamery open?
Cold Stone Creamery is closed now. It will open tomorrow at 12:00 p.m.
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