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Cold Stone Creamery

1.0

About this business

Location details

14797 Pomerado Rd Bldg 2-A, Poway, CA 92064, Poway, CA, 92064, United States

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WeekdayScheduleStatus
Mon12:00 p.m. to 9:00 p.m.
Tue12:00 p.m. to 9:00 p.m.
Wed12:00 p.m. to 9:00 p.m.
Thu12:00 p.m. to 9:00 p.m.
Fri12:00 p.m. to 9:00 p.m.
Sat12:00 p.m. to 9:00 p.m.
Sun12:00 p.m. to 9:00 p.m.
1.05 reviews
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Frizella Mendiola's profile image
Frizella Mendiola 
3 days ago

Big fan of the ice cream, not a fan of the service. We did not feel welcome and felt rushed despite being the only customers. I’m not sure why we were treated in this manner. Will not be coming back 

Kiersten Medina's profile image
Kiersten Medina 
3 months ago

We went there today with our two toddlers and 9 year old. To use a gift card my 9 year old got for her birthday! We got ice cream there were no tables inside. I had not paid attention and assumed maybe they had their tables outside we walked outside with our ice cream to sit and there were no tables. My 3 year old already has difficulty navigating eating ice cream as he has autism. He needs to sit at a table but besides that why would you serve ice cream and not have a table to eat it at are they expecting people to take it ... read more

Michael Monroe's profile image
Michael Monroe 
7 months ago
Saima Jewett's profile image
Saima Jewett 
10 months ago

I went to this location on Saturday just to treat myself with some ice-cream. If I could give this place ZERO stars I would! The teens running this place is beyond disgrace, full of attitude, disrespect and I do think they are price gouging for ice-cream at this location. Also, God forbid if you ask them for something small like hot fudge as extra, they charge you an inflated fee for an add when you have already spent $15.00 on an ice-cream. I have been to this location 2 times and I will not be returning for sure. 

Sheila salcedo's profile image
Sheila salcedo 
11 months ago

Went in to get my kids ice cream. We told the guy that was helping us that our son has a severe allergy to peanut. Normally the protocol is that they will get a new batch in the back away from possible cross contamination. All this guy did was take the spoons and rinse with hot water and continue to get the ice cream where it was possibly crossed contaminated with the other flavors. He didn't take us seriously as he saw rinsing with hot water is good enough. We didn't feel right because there was a lack of knowledge on how t... read more

Frequently asked questions about Cold Stone Creamery

How is Cold Stone Creamery rated?

Cold Stone Creamery has a 1 star rating with 5 reviews. 

When is Cold Stone Creamery open?

Cold Stone Creamery is closed now. It will open at 12:00 p.m. 

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