Cold Stone Creamery

Kevin Power 

on Google

3 days ago

Went to this location with the intent of purchasing the mid size container ($15,99), Asked the server if I could get it split in the middle with different flavors. She said yes, 2 per side. I asked for two flavors on one side and one flavor on the other side. She said she couldn't do that, just two flavors per side. (Obviously a mis communication). Tried once more, same thing. The place was empty, no one waiting, no other customers. So, I said, you're domg nothing to help me. She called me rude and refused to serve me. Great... read more

Yasmin Torres 

on Google

2 months ago

Worst service ever ! ! ! Night time 

Amin Sattar 

on Google

3 months ago

I visited the Cold Stone Creamery on Power Road and Baseline expecting a pleasant experience, but unfortunately that wasn’t what I received. The two employees working when I came in were rude and disrespectful while taking my order. As a paying customer, I don’t think anyone should be treated that way. After buying my ice cream, I decided to sit in the lobby so I could enjoy it before driving. While I was there, I could hear the employees laughing loudly and yelling in the back of the store. It made for an uncomfortable atmo... read more

Patrick Hoyack 

on Google

4 months ago

I have been going to this Cold Stone Creamery for the past three years. I have lived here on East Mesa aka Superstition Springs/Baseline Rd & Power Road. The staff and the manager Jon is super friendly however I do not like to write bad reviews but there is one staff member who is not friendly who I think needs "coaching" or possibly termination her name is Amber. Whenever I am in that area and I usually crave for some ice cream I stop by and there is Amber. I noticed that she does not have the "customer service" skills and ... read more