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Cold Stone Creamery
- Ice Cream & Frozen Yogurt
- Lockport, IL
About this business
Location details
16527 W 159th St Ste 107, Lockport, IL 60441, Lockport, IL, 60441, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 9:30 p.m. | |
| Tue | 12:00 p.m. to 9:30 p.m. | |
| Wed | 12:00 p.m. to 9:30 p.m. | |
| Thu | 12:00 p.m. to 9:30 p.m. | |
| Fri | 12:00 p.m. to 10:30 p.m. | |
| Sat | 12:00 p.m. to 10:30 p.m. | |
| Sun | 12:00 p.m. to 9:30 p.m. |
It takes a lot to impress me when it comes to customer service. I'm a Customer Experience Director so my standards are high. The stellar service I received from Madison made for a great experience. From the moment I walked in I felt welcomed. Her pleasant greeting, attentive demeanor and positive attitude will bring me back. It wasn't only my experience that caught my attention, but the way she handled every person as if they were her only customer. She remained calm even when it got busy with dine in customers and online pi... read more
Amazing ice cream shop with a great selection of flavors and excellent customer service. The ice cream was rich, creamy, and fresh, with generous portions for the price. The staff was friendly and welcoming, making the experience even better.
Best cold stone ever, person in charge is very friendly and kind. Explained everything patiently and help a lot. Given me best smoothie 🥤
Such a great experience! The ice cream was incredibly fresh and rich, with so many unique flavors to choose from. Definitely worth the drive and $. The staff was welcoming and patient while my little ones decided (which took a while because everything looked amazing!). Perfect spot for a treat highly recommend!
Unfortunately I am giving a bad review because my delivery order was incorrect and was charged 2x for the same order. When I called to rectify the situation, the employee said I needed to call back when a manager was on site. I called back the day the manager was supposed to be present and they were not available again. The employee took my name and number this time for the manager to return my call, and that never happened.
Frequently asked questions about Cold Stone Creamery
How is Cold Stone Creamery rated?
Cold Stone Creamery has a 3 star rating with 23 reviews.
When is Cold Stone Creamery open?
Cold Stone Creamery is open now. It will close at 9:30 p.m.
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