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Heavy Truck Repair Shop
6933 Colchester Park Dr, Manassas, VA, 20112, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 6:00 p.m. | |
Tue | 7:00 a.m. to 6:00 p.m. | |
Wed | 7:00 a.m. to 6:00 p.m. | |
Thu | 7:00 a.m. to 6:00 p.m. | |
Fri | 7:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Never been a customer, but would like to address how some of their employees are. Today (8/29/23) one of their employees ran me off the road because he was behind a slow moving semi. He tried to cut me off by swerving into my lane and completely pushed me off the road. As i get back on the road, from laying down on my horn he proceeded to give me the middle finger. I called to file a complaint and the gentleman I talked to on the phone said he would pass it to upper management.
Slow !!! Came to change out thermostat due to overheating on 2016 Freightliner Cascadia Took them 7 hours to do this job. To disconnect hose clamp and remove 4 bolts ? Do not come here you will be ripped off Ask price and how long it will take before letting them start working.
Professional? Mostly. I’ll be honest, super professional in my experience always has a trade off of personality. I prefer talking to people, not robots. They respond to people like people. Show respect, get respect. They have always been fair with me. They said “we brought your truck into the shop an hour ago” I was able to confirm it because my truck told me that it moved “an hour ago” (technology is great). I have plenty of experience with other shops as well. I’ll continue to keep tabs on other shops every once in a while... read more
I think would give only 1/4 of the star. Totally unprofessional mechanics. To change the radiator for them taking 6 hours job. Half of engine could be repaired at this time. Hourly price is more even that dealer charging . To change the radiator they sent invoice for $3000 . Go away for these kind of mechanics and service
Colchester Service Center has a 2.9 star rating with 13 reviews.
Colchester Service Center is closed now. It will open on Monday at 7:00 a.m.
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