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Coggin Nissan On Atlantic in Jacksonville
- Car Dealers
- Jacksonville, FL
About this business
From the start, the Coggin Automotive Group's business philosophy has been the same: to provide customers with quality, value, and integrity. We are proud to offer a large selection of vehicles and services to car buyers throughout Florida.
Location details
10600 Atlantic Blvd, Jacksonville, FL, 32225, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 7:30 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
RecommendedBest salesman at Coggin Nissan goes to Richard Wright 👏 🙌 He always ♥ treat you right ✅
The best Service department and my advisor Cameron Smith went out of his way to make sure I was happy with your visit to that dealership. I have never met anyone like him, he's a super nice guy. If you buy a car from Coggin Nissan on Atlantic, make sure you ask for CAMERON SMITH as your service advisor.
Yes Nissan has the best customer service like nelly morally she is good
Worst Service Department ever - had an appointment for an oil change - was told it would be 2 1/2 to 3 hours before it was completed. Third appointment where they did not provide SERVICE - will not go back there ever - poorly run and total lack of consideration for customers.
Business response:
Barbara, we are so disappointed to learn of this situation you have described. We hold ourselves to a higher standard of customer service than this and we deeply regret to hear that it was not reflected during your experience. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. I will be reaching out personally so we can work with you to make this better. I look forward to speaking with you soon. Take care, Doug Wells, General Manager (904) 747-3915
I am very happy with the service department at this dealership! After multiple appointments and MULTIPLE problems with the location at the avenues, this location has it together! Ted and Chuck are on point and knowledgable. It doesnt take 8 hours to do a diagnostic as it does at the avenues, it took them less then an hour! and they were 100% up front about everything the car needed. The avenues neglected to inform me of a serious issue. Getting my car fixed here and happy I have found a place I can trust!
Service especially Laurie! 😷
This place sucks! I will NEVER bring my Nissan back here. I live in GA. Tuesday We inform the service dept. that we do not live in Jacksonville upon arrival for a starter. They don't do anything all day. Hotel costs incurred. Wednesday I call. Car should be ready in 3-4 hours. They install a faulty starter, I'm not notified until the rental/loaner dept. is closed. Ted lies and tells me there's a reservation for a rental at the airport. Get there....There's no reservation! I have to pay for the rental. Thursday no contact. I ... read more
Business response:
Marta, Thank you for taking the time to write a review about your visit with us. We apologize for the miscommunication you experienced in our service department. We always try to make sure that we are updating our customers when we can and getting them in and out in a timely manner. I apologize and I would greatly appreciate the chance to speak with you in hopes to turning this situation around. Ron Messinetti, General Manager (904) 747-8567
Great service department! I am a nissan fan all the way.
I would strongly NOT recommend buying a vehicle from this dealership. Unsafe and not repaired vehicles for sale. Unsatisfactory quality. Not inspecting and correcting mechanical issues!! Poor communication not returning and responding to messages left. I HAD TO RETURN VEHICLE AFTER PURCHASE DUE TO OVER $2500 in repairs needed. Waiting to receive my $20k down payment back!!!
Frequently asked questions about Coggin Nissan On Atlantic in Jacksonville
How is Coggin Nissan On Atlantic in Jacksonville rated?
Coggin Nissan On Atlantic in Jacksonville has a 4.3 star rating with 5,559 reviews.
When is Coggin Nissan On Atlantic in Jacksonville open?
Coggin Nissan On Atlantic in Jacksonville is open now. It will close at 7:30 p.m.
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