Cocomelody - Bridal Boutique

Ronit F 

on Google

a year ago

The dress was 2 whole months late. I had to improvise and get another dress last minute. Customer service was awful. They did not answer my messages, phone calls or emails. I had to take time off from work to go there and ask what happened to my dress in person to find out they don’t have it. Highly not recommended. 

Erika Alvarez 

on Google

a year ago

I've been waiting for a refund since February!!! Their customer service is horrible! I've been dealing with them since October when I found out they closed the LA store without notice. After trying to change my order they left me on read for 2 months and then tried to tell me they were waiting for me to reply. When I submitted screenshots of my reply they said "Oh we must have deleted the reply or it went to spam." I AM STILL waiting for the refund I was promised in February! 

Catherine Desmarais 

on Google

a year ago

I honestly wouldn't recommend buying your dress here but if you do go here, don't expect a boutique experience. I had high hopes given the number of good reviews they received but my experience was not great. First off, the sales associate was dressed in athletic gear which I thought was different since I expected them to be dressed professionally, but not a big deal. When we got to the suite it didn't have a functioning bathroom, so you had to go to a different part of the building. Not a huge deal just annoying when you're... read more

Samantha Dean 

on Google

a year ago

Although I haven't found my dress yet, I was greeted with joy and shown the upmost respect for what I was looking for. I do plan on going back and completely recommend this to anyone looking!